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assistant general manager resume example with 11 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. Dedicated restaurant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Team Leadership Expertise
  • Scheduling
  • Budgeting
  • Staff Management
  • Inventory Control
  • Sales
  • Food Preparation
  • Onboarding
  • Sales Goals
  • Employee Training
  • Guest Services
  • Repair
  • Financial Reporting
  • Cleaning
  • Purchasing
  • Sales Reporting
  • Quality Management
  • Performance Appraisals
  • Food Safety
  • Payroll Processing
  • Restaurant Operations
Education
Cowley County Community College And Area Vocational-Technical School Arkansas City, KS Expected in Associate of Arts : Culinary Arts - GPA :
Winfield High School Winfield, KS Expected in 06/2002 High School Diploma : - GPA :
Certifications

Serv safe certified 2021

alcohol tips trained 2021

Work History
National Express Corporation - Assistant General Manager
Madison, CT, 12/2015 - Current
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Mentored and motivated team members to achieve challenging business goals.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Handled cash accurately and prepared deposits.
  • Oversaw computer database and physical filing systems.
  • Motivated, trained and disciplined employees to maximize performance.
  • Taught staff strategies for completing work and smoothly carrying out senior management directives.
  • Boosted yearly profits through process optimization and improved training.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Managed team schedule with eye for coverage needs and individual strengths.
Coda - Kitchen Manager
Seaside, OR, 05/2014 - 12/2015
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Checked and tested foods to verify quality and temperature.
  • Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Hired and managed all kitchen staff.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Maximized quality assurance by completing frequent line checks.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Coordinated and organized all restaurant inventory.
  • Motivated staff to perform at peak efficiency and quality.
  • Purchased food and cultivated strong vendor relationships.
Coda - Kitchen Manager
Happy Valley, OR, 09/2010 - 05/2014
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Maximized quality assurance by completing frequent line checks.
  • Purchased food and cultivated strong vendor relationships.
Accomplishments
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Oversaw back of house for mid to large scale operation.
  • Increased team productivity by implementing key process improvements.
  • Reduced labor costs 8.5% by reworking schedules and workflow.
  • Supervised team of 20-40 staff members.
  • Taste Of Sheridan winner 2016

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Resume Overview

School Attended

  • Cowley County Community College And Area Vocational-Technical School
  • Winfield High School

Job Titles Held:

  • Assistant General Manager
  • Kitchen Manager
  • Kitchen Manager

Degrees

  • Associate of Arts
  • High School Diploma

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