Assistant General Manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Proactive Production and Quality Leader with solid history of success in managing operations, building teams and equipping employees with skills to independently handle business needs. Offering 30 years of diverse experience combined with sound judgment and good problem-solving abilities. Strong record of consistently surpassing goals.

  • Production Management
  • Quality Management
  • Program and Process Auditing
  • Training Development
  • Cryogenic military experience
  • Inventory Management
  • Budget Management
  • Industrial machinery repair
  • Microsoft Office
  • Project Management
  • Quality Assurance
  • AS9100 QMS experience
  • Lean Six Sigma Yellow Belt
  • Supplier Relations
  • Continuous Process Improvement
Work History
Assistant General Manager, 03/2015 - 01/2020
Traditions Spirits Thackerville, OK,
  • Administered superior leadership, overseeing a spacecraft systems manufacturing team resulting in significant process and production improvements. Teamwork resulted in Bigelow Expandable Activity Module (BEAM) being attached to the International Space Station (ISS).
  • Planned projects from start to finish. Generated budgets, communicated with suppliers. Generated production schedules, presentations and reports. Established priorities and communications.
  • Performed Quality Control functions for two departments under AS9100 Quality Management System (QMS).
  • Operated and maintained Industrial manufacturing equipment including walk-in ovens, pneumatic press, overhead cranes, laser cutters, cutting tables, vacuum systems, heat sealing, and sewing machines.
  • Recognized subject matter expert, developed training programs, led process improvement initiatives. Signed off on all engineering drawings prior to release.
  • Interpreted engineer drawings, work instructions, and material certifications and contracts. Documented work on inspection reports and travelers.
  • Performed as departmental Safety Manager ensuring site compliance.
  • Solicited and documented near misses for use in training sessions and completed reports on incidents and injuries.
  • Traveled to numerous states in order to perform supplier audits and training to ensure new suppliers would meet AS9100 Quality Management System (QMS) requirements. Maintained positive working relationships with suppliers.
  • Generated and managed budgets for developmental and flight projects in excess of $3 million.
  • Managed complete flight material inventory including receiving inspection, product labeling, shelf life, and storage of all raw materials.
Assistant Manager of Retail Operations, 10/2013 - 03/2015
New York, Hotel And Casino, MGM Resorts City, STATE,

One (1) of nine (9) applicants selected from a pool of three hundred (300) initial applicants for the MGM resorts Boots to Business Veteran’s employment program.

  • Successfully managed fifty-six (56) direct reports across nine (9) retail outlets located throughout the property.
  • Performed visual merchandising and generated monthly trend analysis reports.
  • Interacted with store budgets and sales reports.
  • Communicated with vendors- contributed to a 16% annual increase in sales.
  • Implemented, facilitated department training for all employees raising employee morale, and the guest experience.
Production and Quality Manager, 09/1989 - 09/2013
United States Navy City, STATE,
  • Managed two of our Navy's largest life support equipment production and manufacturing facilities in support of shore based and deployed Pacific Fleet operations. Utilized Lean Six Sigma principles to greatly improve production by identifying and eliminating wasteful practices.
  • Repaired and serviced liquid oxygen cryogenic systems, nitrogen, and halon systems. Trained in operation of Oxygen Contaminant Analyzer, repair of liquid oxygen converters and regulators. Performed servicing of cylinders, test stands, and servicing equipment.
  • Certified Gas Free Engineer- utilizing PGM-50 Multi-Gas Monitor, performed inspections of fuel tanks and other locations(confined spaces) to certify safe working environments and entry for technicians.
  • Led 43 quality inspectors in management of Naval aviation maintenance and safety programs.
  • Completed safety audits, trend analysis reports, provided training.
  • Developed and implemented comprehensive inspection process cards for F/A-18 Super Hornet enhancing accuracy while greatly reducing time.
  • Coordinated training schedule requirements to meet qualification and licensing requirements of all employees ahead of organizational need. Developed training, facilitated training.
  • Trained as a Disaster Preparedness Operations Specialist (Emergency Response) in managing man made and natural disaster scenarios including coordination with FEMA and State authorities.
  • Prioritized flight safety equipment to accommodate execution of nine (9) worldwide detachments supporting Missile Defense Agency (MDA), AEGIS Ballistic Missile Defense, and Theater High Altitude Area Defense (THAAD).
Certificate: Professional Administrative Assistant, Expected in 06/2008
Allied Business Schools - Laguna Hills, CA,
Certificate: Microsoft Office, Expected in 11/2008
Allied Business Schools - Laguna Hills, CA
Course Certificate: Blueprint Reading And Sketching, Expected in 02/2000
US Navy - Online Course,
Certificate: FEMA Professional Development Series, Expected in 06/2020
DHS Emergency Management Institute - Online Course,
High School Diploma: , Expected in 06/1989
Mililani High School - Mililani Town, HI
  • Production Manager Certification - US NAVY NEC 8800
  • Quality Assurance Certification - US NAVY
  • Aviators Breathing Oxygen Contaminant Analyzer
  • Explosive Ordnance Handler Certification- US NAVY
  • Emergency Management - US NAVY NEC 9598
  • Gas Free Engineer (Confined Spaces)- US NAVY

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Resume Overview

School Attended

  • Allied Business Schools
  • Allied Business Schools
  • US Navy
  • DHS Emergency Management Institute
  • Mililani High School

Job Titles Held:

  • Assistant General Manager
  • Assistant Manager of Retail Operations
  • Production and Quality Manager


  • Certificate
  • Certificate
  • Course Certificate
  • Certificate
  • High School Diploma

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