With more than 4 years of experience managing facilities with proven ability to tackle diverse challenges. I am a dedicated team member with strong leadership skills; my strengths include excellent business management skills, problem-solving, people management and program management. Successful in executing organization initiatives to improve performance, increase productivity, and find cost savings. I am highly motivated and results-driven facility manager with the ability to accomplish objectives and meet critical deadlines in a fast-paced environment. Computer proficient, skilled in anticipating/analyzing problems and formulating solutions. Committed to high ethical standards and always delivering beyond expectations. Highlights Skilled multi-tasker Problem Solver Fast learner Coach/Trainer
Assistant Facility Manager06/2011 to Current
Jones Lang LaSalle - Intuit Responsible for providing assistance to senior facility manager in completion of day-to-day operations of Intuit's 824,829 sq.ft.
Bay Area Facilities with an annual budget of $7.3 MM.
The role includes: site budget management, vendor management, client support, and managing all building maintenance as on site coordinator.
Oversee and/or coordinate maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work Review all periodic reports including financials, and explain variances.
Work with finance team and PO creator to correct errors Assist in the preparation of operating and capital budgets Oversee and perform facilities inspections and review/evaluate reports Manage the national mobile account.
Manage equipment, review monthly invoices and manage all usage to comply with account regulations Manage and oversee the Bay Area new employee onboarding process.
Working with vendors insuring all requests are completed within set SLA requirements.
Respond to client inquires and complaints in a timely manner ensuring a timely/ quality service delivery and customer satisfaction.
Facility Coordinator06/2009 to 06/2011Jones Lang LaSalle
Supported Senior Manager of Facilities Operations; managed all functions for the Intuit Bay area sites Proactively managed tasks with a hands' on approach, work orders, preventative maintenance, and procurements.
Coordinated all vendor contracts and associated purchase orders (P.O.).
Worked with Accounts Payable for all billings and payments for to Vendors.
Became proficient at JLL One View Platforms (Service Center, and 360 Facility).
Interacted with key site personnel with open and continuous communication; provided and managed reports as necessary.
Reconciled vendor statements, tracked missing invoices and resolved invoice disputes both internally and externally.
Reviewed accuracy and coded Invoices for payment GL Accounts Reconciliations Maintained a professional subcontractor and vendor relationships When necessary coordinated efforts between vendors to ensure proper service delivery and work with JLL finance on invoice related issues.
Performed audit procedures required for compliance with Internal Controls related to the A/P process.
Assisted with budgetary requests, analysis and reporting.
Helped support facility specific cost savings targets to contribute to the account achieving significant savings.
Dispatched incoming 360 work requests to technical staff, vendors and other services providers.
Regularly worked on resolving problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment Assisted in the Coordination of special events in support of client or Jones Lang LaSalle.
Provided support for meetings and conference room reservations, as needed and directed.
Assisted with the performing, coordination and scheduling of maintenance activities.
Executive Administrative assistant/ Facilities01/2008 to 06/2009Jones Lang LaSalle - Sun Microsystems
Extensive diary management Organized board meetings and operational meetings in various locations.
Deled with incoming phone calls and emails from clients and colleagues in a professional manner and escalating any issues.
Drafted documents and correspondence.
Organizing client entertainment, both in England and overseas.
Provided wide ranging administrative assistance.
Produced Advanced PowerPoint presentations on a regular basis Managed national telecommunication account: Oversaw and reviewed monthly invoices, reviewed usages and overages and preformed changes as necessary.
Worked with Accounts Payable on managing national PO insuring proper processing and payments.
Administrative Assistant01/2006 to 01/2008Automatic Data Processing, Inc ADP
Assisted in preparation of presentations and correspondence, memos, charts, tables, graphs and plans Maintained spreadsheets, generate reports, initiate and create independent correspondence and documents Prepared monthly SOX (Sarbanes Oxley Act Reporting) Processed urgent, priority, standard print-back and manual payroll checks Logged, tracked and deposited daily checks Processed incoming sales orders and tracked invoices for payment and processing Answered multi-line phones, directing calls to the appropriate contact and taking messages as needed Received and referred visitors and telephone calls, and answered routine questions Maintained and organized files, and handled highly sensitive, confidential and non-routine information Opened, sorted, distributed and prepared shipping requests, FedEx and mail Ordered and maintained inventory office supplies.
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