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Assistant Executive Director Resume Example

Resume Score: 80%

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ASSISTANT EXECUTIVE DIRECTOR
Skills
  • Team management
  • Inventory management
  • Customer service
  • Project organization
  • Problem resolution
  • Administrative support
  • Communications
  • Organization
  • Team building
  • Planning and coordination
  • Relationship development
  • Business operations
  • Self Starter
  • Attention to detail
  • English
  • Dependable
Education and Training
Bachelor of Science
Life UniversityCity, State
Some College (No Degree)
Anoka-Ramsey Community CollegeCity, State
05/2018
High School Diploma
Robbinsdale Armstrong Senior High SchoolCity, State
Summary

Life is about sharing love, care, kindness, putting a smile on another face, and being there even when you are not needed at times. Over the past six years, I've worked as an Assistant executive director, Customer Service Representative, Caregiver, PCA, and DSP. Caring, loving, and helping countless men, women, and kids who find themselves in conditions that they have to rely on others. During my years at Armstrong High School, I was the starting strong-side flanker on the rugby team and between 2015-2016 we won two state championships. Summer of 2015 I went on to play for the Minnesota Tundra and was named player of the match in Colorado for Rocky Mountain Challenge. Fall of 2016, I was selected for All-American try-out and by the summer of 2017, I was selected to play for the Thunderbird USA vs Canada match. With my hard work, strong dedication, determination, and success playing rugby in high school, I now play college rugby on a scholarship for Life University in Marietta, Georgia

Experience
Assistant Executive DirectorCompany Name | City, State12/2018 - Current
  • Created marketing signs or flyers for sales or promotional events.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provide comprehensive support services to the Executive Director that ensures outstanding communication and responsiveness.
  • Provide sophisticated calendar management; prioritize inquiries and requests, troubleshoot conflicts with little guidance, make judgments, and recommendations to ensure smooth day-to-day engagements.
  • Support Executive Director with internal and external communications " Conduct research and analysis on issues of interest to the Executive Director.
  • Support and manage a high volume of requests and projects to meet the objectives of the Executive Director
Customer Service RepresentativeCompany Name | City, State08/2020 - 11/2020
  • Informed customers about billing procedures, processed payments and provided payment options setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Make outbound calls and receive inbound calls to collect on delinquent accounts
  • Learn friendly, ethical, and effective negotiation
  • Establish a rapport while communicating in a consumer-friendly manner
  • Make payment arrangements for our clients nationwide via telephone
Direct Support Professional CaregiverCompany Name | City, State12/2018 - 01/2020
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Kept detailed records of patient care, medication administration and changes in health or other conditions.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Coached patients on reading, talking, and playing games at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Kept detailed records of patient care, daily progress, medication administration and changes in health or other conditions.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
Wendy's Crew MemberCompany Name | City, State06/2015 - 07/2016
  • Providing patient care to mentally disabled patients.
  • Assist patient with their daily living needs.
  • Assist patients with their personal hygiene care.
  • Teach patients life skills by providing love and compassion.
  • Quickly prepare food made to order.
  • Perform cleaning duties in the restaurant seating area, restrooms, or kitchen if assigned.
  • Worked alongside managers to ensure every customer receives quality service.
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Resume Overview

School Attended

  • Life University
  • Anoka-Ramsey Community College
  • Robbinsdale Armstrong Senior High School

Job Titles Held:

  • Assistant Executive Director
  • Customer Service Representative
  • Direct Support Professional Caregiver
  • Wendy's Crew Member

Degrees

  • Bachelor of Science
    Some College (No Degree)
    High School Diploma

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