Focused Paramedic with 24 years of experience. Driven to deliver excellent medical care and create strong patient rapport in challenging situations. Motivated and driven worker with proven history of compassionate care. Dedicated compassionate Emergency Care provider, Committed to collaborating with medical team to meet physical and emotional needs of patients. Successfully provides assistance in wide range of medical emergencies including baby delivery, cardiac arrest, accidents and major trauma. Recognized for superior proactively identified needs of staff and respond quickly.
Talented Executive Director experienced in developing and managing staff, budgets and programs to achieve results. Offering more than 20 years of experience at executive level. Applies skills in ministry, leadership, mentoring and training to motivate organization's members in meeting organizational mission and program goals. Successfully raises public awareness about community-based programs and services. Flexible hard worker ready to learn and contribute to team success.
Skills
Communications strategy
Team leadership, training and development
Training and development
Safety protocols
Lifesaving measures
Critical decision-making skills
Emergency management
Healthcare delivery
Patient relations
Patient safety
Education and Training
GroveGrove, OKExpected in 05/1991 – –High School Diploma: - GPA:
Northeaster Technology Center Afton, OK, Expected in 1997 – –Emergency Technician :Emergency Medical Technology - GPA:
Northeastern Vocational CenterAfton, OK, Expected in 05/2003 – –Advance Emergency Medical Technician :Emergency Medical Technology - GPA:
Watermark Retirement Communities - Assistant Executive Director Kearns, UT, 04/2018 - Current
Shared mission of organization with public through successful community outreach and marketing strategies.
Planned and implemented strategies to increase funding through various approaches.
Cultivated positive corporate image by developing partnerships with media, business and community groups.
Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Improved training to reduce knowledge gaps and eliminate performance roadblocks.
Strengthened company business by leading implementation of new projects and procedures.
Built referral pipeline by remaining active with community and establishing referral networks and resources.
Balanced organizational and employee needs when developing fair and equitable human resources policies.
Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
Established facility's annual budget and conducted monthly reviews to guarantee proper allocation of funds.
Created and implemented policies to evaluate new programs.
Helped find and write grant applications.
Raised funds by coordinating events.
Raised awareness and attracted donors through marketing campaigns.
Managed in-house solicitation mailings and other fundraising initiatives by creating and routing materials, generating mailing lists, executing mail merges and overseeing collation and sends.
Planned and coordinated resourcing, staffing and venue acquisition for fundraising events.
Raised $24,800 in funds during 3 months in 2021 to support Heavenly Angels House building fund.
Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
Remained level-headed and proactive during emergency situations.
Demonstrated dedication to providing quality care through continued training and education.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Administered CPR and other life-saving techniques on patients in cardiac arrest.
Treated patients suffering from variety of illnesses and ailments, including heart attacks, strokes, motor vehicle accident injuries.
Assessed emergency situations and prioritized medical care for patients.
Responded quickly to medical emergencies to promote best possible health outcomes.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.
Managed care in field and in-transit, including performing standard testing and administering necessary medication.
Documented care provided to patients into reports for submission to the Hospital, insurance and state of Oklahoma.
Reviewed and approved production timecards daily.
Coordinated with HR teams to track and report on attendance.
Created day-off schedules and monitored available and used days off for each employee.
Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
Handled procurement, logistics and recordkeeping to facilitate and enhance company operations.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Led and motivated 32 employees through supervision, training and coaching on duties and daily operational activities.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Managed operations in accordance with budget requirements.
Facilitated peer-to-peer conflict resolution.
Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
Retrieved, sorted, copied, and filed all documents and paperwork.
Created or updated records with new files or information.
Promoted positive internal and external relations and focused on prompt and complete responsiveness to customers.
Maintained files and retrieved information from computer and manual filing systems.
Entered data and prepared documents, spreadsheets, reports and other materials.
Planned and arranged meetings, appointments and conferences for EMD Director.
Continually maintained and improved company's reputation and positive image by engaging with community members and addressing issues head-on.
Strategized and implemented public relations and promotional programs to strengthen brand and support business goals.
Managed crisis communications, including emergency response strategies and implementation.
Planned, managed and prepared public relations department budget.
Managed team personnel, budget and schedule to handle demanding PR requirements.
Built and maintained corporate image, brand and identity.
Southeastern Health - Office Nurse Lumberton, NC, 06/2003 - 04/2017
Reviewed patient chart information before visit, ordered necessary laboratory tests, escorted patient to examination room, obtained vital signs and conducted interview to update records.
Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure each day.
Inoculated and vaccinated patients to immunize against communicable diseases.
Completed electronic documentation, prior insurance authorizations and scheduling of appointments for patients prescribed for diagnostic and therapeutic services from specialists.
Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Took patients' vital signs, collected medical specimens and updated information in patient charts.
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