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Assistant Director of Operations Resume Example

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ASSISTANT DIRECTOR OF OPERATIONS
Summary

Focused Manager with over [Number] years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Seasoned [Job Title] with exemplary skills in [Skill] and [Skill]. Engaging personality and service-driven background coupled with knowledge of [Area of expertise]. Seeking opportunity to build success with exciting organization.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Policy/program development
  • Supervision and training
  • Schedule management
  • Profit and loss accountability
  • Cost analysis and savings
  • Employee development
  • Recruiting and hiring
  • Purchasing and planning
  • Organization
  • Team management and building
  • Inventory management
  • Customer service
  • Relationship development
  • Problem resolution
  • Proficient in [Software]
Experience
Company Name | City, StateAssistant Director of Operations02/2017 - 08/2020
  • Managed food service sales, costs, and budget administration to keep operations in line with financial targets.
  • Added new menu options by consulting with talented chef to develop new recipes based on local, seasonal ingredients.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Directed and motivated [Number]-member team of cafeteria workers.
  • Managed [Number] team members, including scheduling, training and conflict resolution.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Oversaw preparation and serving of more than [Number] daily meals.
  • Tracked activities in daily logs and weekly update reports.
  • Improved customer satisfaction by finding creative solutions to problems.
Company Name | City, StateVice President of Operations10/2010 - 01/2017
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Added new menu options by consulting with talented chef to develop new recipes based on local, seasonal ingredients.
  • Managed food service sales, costs, and budget administration to keep operations in line with financial targets.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
  • Coordinated preparation of customer meals and monitored food handling for safety purposes.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Company Name | City, StateConcessions Manager01/2002 - 09/2010
  • Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
  • Oversaw [Type] concession stand, including cooking food, cleaning equipment and balancing daily receipts.
  • Managed finances by maintaining concessions records for sales, expenses and labor hours.
  • Hired, trained and managed team of [Number] staff bringing in $[Amount] in seasonal revenue.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Handled all delegated tasks, including [Task] and [Task].
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Inspected all equipment, recommending repairs or replacements as needed.
  • Supervised [Number] employees in receipt and storage of [Type] products.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Employed first-in first-out protocols to reduce waste by [Number]%.
  • Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Coached warehouse team on FIFO monitoring.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Oversaw more than $[Number] in inventory and supervised [Number] employees in [Number] square foot warehouse for [Type] of company.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Recruited and staffed employees to fill all positions and skill levels in warehouse to man three shifts.
Education and Training
Bayless Senior High School | City, StateHigh School Diploma06/1994
Certifications
  • ServSafe
  • ServSafe Alcohol
  • Forklift
Accomplishments

Assigned role as Director of Operations at Bowling Green State University during the same time as current role at Fifth Third Field - 07/2006 to 02/2008

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Resume Overview

School Attended

  • Bayless Senior High School

Job Titles Held:

  • Assistant Director of Operations
  • Vice President of Operations
  • Concessions Manager

Degrees

  • High School Diploma

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