Director of Food and BeverageContinue my career progression as a Director of Food and Beverage with over 19 years of diligent and accomplishedperformance within the industry. Proven proficiency in accelerating revenue and profits, maintaining exceptionalcommunication skills, utilizing problem solving skills, and attentively accessing both employee and client's needs.
Assistant Director of Food and Beverage, 02/2009 to 06/2013 Great Wolf Lodge – VA
Food and Beverage Direct and support management of 7 food and beverage outlets.
Oversee banquet operations with over 22,000sq. ft of meeting space.
Development of forecast, monitoring of labor, COG, and operating expenses.
Responsible for employee hiring, training, coaching, and counseling.
Oversee the organization of special events.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Food and Beverage Operations Manager, 11/2007 to 12/2008 Sandestin Beach – FL
Direct and support the management of 5 food and beverage outlets, as well as Room Service.
Ensure training, sanitation, safety, service, and food quality are held to Hilton standards.
Assist in management of banquet operations with over 32,000 sq.
ft of meeting space.
Monitor revenues, labor, and expenses in comparison with budgets.
General Manager, 07/2006 to 10/2007 Island View Buffet/ Room Service Island View – MS
Opened and established operating procedures for a 400 seat high volume buffet.
Opened and established operating procedures for room service in a 500 room hotel.
Responsibilities included maintaining all necessary areas in two successful venues.
Food and Beverage Manager, 03/2004 to 07/2006 Imperial Palace – MS
Opened and established operating procedures for a 300 seat 24 hour ala carte restaurant.
Managed room service for a 1200 room hotel.
Opened and established operating procedures for a 180 seat sports bar and grill.
Responsibilities included maintaining all necessary areas in 3 successful venues.
Bachelor of Science: Hospitality Management, 2000 University of Southern MississippiHattiesburg - Mississippi