Assistant Director in Operations Resume Example
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ASSISTANT DIRECTOR IN OPERATIONS
Summary
Ambitious student pursuing Asian Studies degree eager to contribute developed knowledge in a teaching role. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Hardworking and reliable student with strong ability at adapt to any situation and problem-solve. Offering creativity, active listening and openness to feedback. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
Assistant Director in Operations, Spencer Gifts, Llc, February 2019-CurrentJackson , MI
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Identified and solved complex strategy problems to drive organizational goals.
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
Deli Worker, Duck Thru, March 2018-January 2019City , STATE
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Cleaned utensils, dishes and glasses for customer use.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Received food orders from individuals and explained offerings.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Resolved customer concerns and relayed relevant information to supervisor.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Monitored and counted food stock and supplies to reorder on time.
Sales Associate, 7-Eleven, August 2018-November 2018City , STATE
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Elevated customer purchasing experiences to promote steady revenue.
Education
Bachelor of ArtsAsian Area Studies, , , East Carolina University, , CityStateExpected in December 2022
Bachelor of Fine ArtsPrintmaking, , , East Carolina University, , CityStateExpected in December 2022
Associate of ArtsFine Arts, , , College of The Albemarle, , CityStateMay 2018
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- East Carolina University
- College of The Albemarle
Job Titles Held:
- Assistant Director in Operations
- Deli Worker
- Sales Associate
Degrees
- Bachelor of Arts
Bachelor of Fine Arts
Associate of Arts
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