Assistant Department Administrator Resume Example Kaiser Permanente Medical Center, Downey

ASSISTANT DEPARTMENT ADMINISTRATOR

Summary

Detail-oriented Department Manager keep employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Skills

Supply and inventory management
Vendor management
Staff development
QC
Rules and regulations
QA
Order processing
Training and mentoring
Accounts payable and receivable

Problem resolution
Relationship development
Operational improvement
Supervision
Process improvement
Communications
Team building
Team management
Planning and coordination

Experience

Kaiser Permanente Medical Center, DowneyMay 2018 to CurrentAssistant Department Administrator
Downey, CA

Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve patient care.
Employed process improvement initiatives within department.
Enforced safety rules and other policies to protect employees and minimize company liability.
Balanced workloads to meet targets without overtaxing employees.
Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.

Children's Hospital of Orange County January 2015 to March 2018Director of Cardiopulmonary Services
Orange, CA

Created and implemented policies and procedures for effective Respiratory management.
Reviewed and assessed staff processes, reducing hazards posed for staff while promoting regulatory compliance.
Developed policies to align procedures with Heart Institute strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Delivered income records, balance sheets and financial documents to board to keep executives informed of all potential financial issues.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.

Children's Hospital of Los Angeles August 2009 to January 2015Operations Manager of Respiratory Care Division
Los Angeles, CA

Established Departmental vision and developed strategies to achieve sensitive timeline goals.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line productivity.
Recruited, hired and trained staff members in ensuring staff level requirements are for the level of predicted hospital census and acuity.
Conferred with subordinate managers each day to assess needs and optimize activities.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Managed a growing 64 FTEs departmental associates to provide optimal productivity for multi-building campus.
Performed timely and budget-complying project management on multi-faceted issues.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Improved morale and management communication by creating employee recognition and rewards practices.
Developed and managed annual operating budgets.

Children's Hospital of Orange CountyJune 1986 to August 2009Director of Respiratory and ECMO Services
Orange, CA

Developed policies to align procedures with ECMO program initiatives and complied with statutory, regulatory, state and federal guidelines.
Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
Created and implemented policies and procedures for effective respiratory management.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.

Education and Training

University Of PhoenixAugust 2008MBA: BusinessPhoenix, AZ

California State University, FullertonJanuary 1991Bachelor of Arts: BiologyFullerton, CA

Mt. San Antonio CollegeJune 1982Associate of Science: Respiratory TherapyWalnut, CA

Activities and Honors

Member, American Association for Respiratory Care
Member, California Association for Respiratory Care

Additional Information

1)MEDICAL MISSION WORK

a.Heart Care InternationalSeptember 2014- Present Respiratory Care Practitioner

b.Hospital de Especialidades Pediatricas- Tuxtla Gutierrez, Chiapas, Mexico

September 28, 2015- October 5, 2015

c.Instituto Nacional de Salud del Niño - Lima, Peru
February 13, 2014 – February 20, 2014

Certifications

California License for Respiratory Care Practitioner No. 5722

Resume Overview

Companies Worked For:

Kaiser Permanente Medical Center, Downey
Children's Hospital of Orange County
Children's Hospital of Los Angeles

School Attended

University Of Phoenix
California State University, Fullerton
Mt. San Antonio College

Job Titles Held:

Assistant Department Administrator
Director of Cardiopulmonary Services
Operations Manager of Respiratory Care Division
Director of Respiratory and ECMO Services

Degrees

MBA : Business
Bachelor of Arts : Biology
Associate of Science : Respiratory Therapy

Assistant Department Administrator Resume Example

Resume Score: 80%

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