Detail-oriented Department Manager keep employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
|
|
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve patient care.
- Employed process improvement initiatives within department.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Balanced workloads to meet targets without overtaxing employees.
- Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
- Created and implemented policies and procedures for effective Respiratory management.
- Reviewed and assessed staff processes, reducing hazards posed for staff while promoting regulatory compliance.
- Developed policies to align procedures with Heart Institute strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Delivered income records, balance sheets and financial documents to board to keep executives informed of all potential financial issues.
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
- Established Departmental vision and developed strategies to achieve sensitive timeline goals.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line productivity.
- Recruited, hired and trained staff members in ensuring staff level requirements are for the level of predicted hospital census and acuity.
- Conferred with subordinate managers each day to assess needs and optimize activities.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed a growing 64 FTEs departmental associates to provide optimal productivity for multi-building campus.
- Performed timely and budget-complying project management on multi-faceted issues.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Developed and managed annual operating budgets.
- Developed policies to align procedures with ECMO program initiatives and complied with statutory, regulatory, state and federal guidelines.
- Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
- Created and implemented policies and procedures for effective respiratory management.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
- Member, American Association for Respiratory Care
- Member, California Association for Respiratory Care
1) MEDICAL MISSION WORK
a. Heart Care International September 2014- Present Respiratory Care Practitioner
b. Hospital de Especialidades Pediatricas- Tuxtla Gutierrez, Chiapas, Mexico
September 28, 2015- October 5, 2015
c. Instituto Nacional de Salud del Niño - Lima, Peru
February 13, 2014 – February 20, 2014
California License for Respiratory Care Practitioner No. 5722
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos
Resume Overview
School Attended
- University Of Phoenix
- California State University, Fullerton
- Mt. San Antonio College
Job Titles Held:
- Assistant Department Administrator
- Director of Cardiopulmonary Services
- Operations Manager of Respiratory Care Division
- Director of Respiratory and ECMO Services
Degrees
- MBA
- Bachelor of Arts
- Associate of Science
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
