Assistant Deli Manager who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Service-focused professional and friendly team player with a knack for building productive working relationships.
Received 6+ “exceeds expectations” ratings on performance reviews. Received several compliments from customers for going above and beyond.
Data entry. Answered customers' questions and addressed problems and complaints in person and via phone. Monitored use of government food commodities to ensure that proper procedures are followed.Ensured first-in-first-out system with all ingredients labeled and stored properly. Checked in deliveries and signed off on products received. Offered direction and gave constructive feedback to motivate team members.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Oversaw all daily operations of the Deli Department.
Serve customers, prepare orders, operate oven, fryer, scale and cutting tools. Clean and maintain work area and equipment.Helped customers select products that best fit their personal needs.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.
Monitored food distribution, ensured meals were delivered to the correct recipients and that guidelines for special diets were followed. Communicated with customers regarding orders, comments, and complaints.Stocked supplies in serving stations, cupboards, refrigerators, and salad bars
Provided accurate and appropriate information in response to customer inquiries. Placed orders, established new accounts, sent out correspondence, processed returns, tracked merchandise, and processed payments. Made reasonable procedure exceptions to accommodate unusual customer requests.
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