Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
  • Supervised team of 20 plus staff members.
  • Opening and closing duties and responsibilities.
  • Taught patients as young as 7 years old how to properly insert/remove contact lenses.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Training/Employee performance evaluations
  • Staff Supervision/Staff Management
  • Encourages staff and assists in coordinating resources.
  • Operations management
  • Sales growth
  • Search Engine Optimization
  • Strategic Planning
Professional Summary

Accomplished and proactive Assistant Manager with 5 years of experience that consistently demonstrates leadership abilities, strategic planning expertise and problem-solving acumen. Methodical and well-organized in optimizing coverage to meet operational demands. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Expected in 06/2011 No Degree | General Studies Moraine Valley Community College, Palos Hills, IL GPA:
Expected in 04/2010 No Degree | Photography Harrington College of Design, Chicago, IL GPA:
Expected in 06/2009 High School Diploma | John F. Kennedy High School, Chicago, IL, GPA:
Work History
06/2018 to 06/2020 Assistant Contact Lens Manager National Vision | Royal Palm Beach, FL,
    • Store opening and closing responsibilities, helped with planning schedules and delegating assignments to meet coverage and service demands, monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
    • Training assistance, daily employee coaching, participating in associate performance appraisals, and handling refunds, selling products in store and via telephone.
    • Inventory tracking, patient record keeping, patient coaching with contact wearing/removal, trouble shoot issues with glasses, and performing patient follow-ups, resolving problems, improved operations and provided exceptional service, assessing needs and maintaining current knowledge of consumer preferences.
    • Achieved recognition from Regional Manager for contribution to store success, in sales goal for contact lens products. And organized skills of contact lens area.
07/2017 to 06/2018 Lead Receptionist and Sales Associate Breakthru Beverage Group | Fort Collins, CO,
    • Drafted professional memos, letters and marketing copy to support business objectives and growth, Acted as first point of contact and set appointments for prospective clients, corresponded with clients through email, telephone or postal mail.
    • Delivered high level of assistance by locating products and checking store system for merchandise at other sites, educated customers on promotions to enhance sales, maintained records related to patients medical information, sales, returns and inventory availability.
    • Prepared merchandise for sales floor by pricing, tagging, and restocking, sourcing and entering insurance, ensure eye wear is properly fitted, and eye glass repair.
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, kept reception area clean and neat to give visitors positive first impression.
    • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information, monitored and screened visitors to verify accessibility to inter-office personnel.
06/2016 to 08/2017 Inventory Supervisor Clubcorp Club Operations, Inc. | Palm Beach Gardens, FL,
    • Supervised 20 plus crew members, training crew members to prepare them for success using handheld Wizard's 550 and 750 devices.
    • Pack and transport all equipment for each inventory audit.
    • Contracted inventory control personnel to support correct goods management and achievement of performance goals.
    • Utilized Wizard devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
07/2015 to 10/2016 Cashier Seven Eleven | City, STATE,
    • Checked identification for proof-of-age and refusing alcohol, tobacco and lottery sales to underage customers, operated cash register for cash and credit card transactions.
    • Restocked, arranged and organized merchandise in front lanes and cooler to drive product sales.

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Resume Overview

School Attended

  • Moraine Valley Community College
  • Harrington College of Design
  • John F. Kennedy High School

Job Titles Held:

  • Assistant Contact Lens Manager
  • Lead Receptionist and Sales Associate
  • Inventory Supervisor
  • Cashier


  • No Degree
  • No Degree
  • High School Diploma

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