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assistant branch manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Skills
  • Account retention
  • Audit monitoring
  • Team development
  • Regulatory compliance
  • Loan product expertise
  • Resource Allocation
  • Client relationship management
  • Investment guidance
  • Risk analysis
  • Account analysis expertise
  • Excels in team leadership
  • Federal regulations
  • People-oriented
  • Strong interpersonal skills
  • Financial analysis and planning
  • Excellent communication skills
  • Deductive reasoning ability
  • Employee training
  • Customer and vendor relations
  • Multi-tasking ability
  • Reliable
  • Energetic
  • Excellent work ethic
  • Staff supervision
  • Dependable
  • Basic mathematical aptitude
  • Excellent time management skills
Summary

Proactive financial leader with history of quality customer service and financial expertise. Goes above and beyond to meet corporate objectives. Offering over 26 years of successful performance in the financial industry.

Experience
ASSISTANT BRANCH MANAGER, 03/2016 - Current
Bangor Savings Bank Concord, NH,
  • Monitored daily operations and supported Branch Manager in necessary duties.
  • Provided bank leadership in absence of branch manager.
  • Supervised ranch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly.
  • Supervised branch team members and provided management with suggestions regarding performance assessments.
  • Trained and mentored highly effective teams to meet corporate service standards.
  • Built client rapport through frequent individualized recommendations for financial products and services.
  • Maximized sales potential by training new members in improved sales strategies.
  • Demonstrated expertise and reasoned guidance regarding loan products, lines of credit and account options.
  • Worked with regulatory representatives to complete accurate filings and maintain compliance.
  • Implemented operational improvements to increase efficiency and reduce labor costs.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
ASSISTANT / BRANCH MANAGER, 01/1995 - 03/2016
AnchorBank City, STATE,
  • Monitored daily operations and supported Branch Manager in necessary duties.
  • Provided bank leadership in absence of branch manager.
  • Supervised ranch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly.
  • Supervised branch team members and provided management with suggestions regarding performance assessments.
  • Trained and mentored highly effective teams to meet corporate service standards.
  • Developed strategy to achieve target sales goals.
  • Built client rapport through frequent individualized recommendations for financial products and services.
  • Maximized sales potential by training new members in improved sales strategies.
  • Demonstrated expertise and reasoned guidance regarding loan products, lines of credit and account options.
  • Implemented operational improvements to increase efficiency and reduce labor costs.
  • Networked within communities to identify and capitalize on business opportunities.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Education and Training
Bachelor of Arts: Psychology, Expected in 06/1993
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UNIVERSITY OF WISCONSIN MADISON - Madison, WI
GPA:
Status -
Certified Credit Union Financial Coach: Finance , Expected in 03/2019
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Cuna Online - Madison, WI
GPA:
Status -
Accomplishments
  • CERTIFIED CREDIT UNION FINANCIAL COACH
  • CPR TRAINED AND CERTIFIED/SAFETY AND WELLNESS COMMITTEE MEMBER
  • CHAMBER OF COMMERCE MEMBER
  • EMERGING LEADERS GROUP MEMBER
  • INNOVATION PROJECT MEMBER
  • EMPLOYEE AFFAIRS COMMITTEE MEMBER
  • 4 YEAR MEMBER OF THE UW WOMEN’S ROWING TEAM
  • MEMBER OF THE JUNIOR NATIONAL WOMEN’S ROWING TEAM

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Resume Overview

School Attended

  • UNIVERSITY OF WISCONSIN MADISON
  • Cuna Online

Job Titles Held:

  • ASSISTANT BRANCH MANAGER
  • ASSISTANT / BRANCH MANAGER

Degrees

  • Bachelor of Arts
  • Certified Credit Union Financial Coach

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