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Assistant Branch Manager Resume Example

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AS

ASSISTANT BRANCH MANAGER
Summary

Blends academic training in economics and business administration with hands-on experience in sales and operations support to offer employers a track record of delivering on tasks accurately, efficiently, and quickly. Known for providing best-in-class customer service and communications in a variety of business settings.

Skills
  • Coaching
  • Creativity
  • Hiring
  • Reporting
  • Sales
  • Scheduling
  • Strategy
  • Audit monitoring
  • Account collections
  • Account retention
  • Resource allocation
  • Team development
  • Regulatory compliance
  • Client relationship management
  • Excels in team leadership
  • Energetic
  • Staff supervision
  • Basic mathematical aptitude
  • Strong interpersonal skills
  • Excellent communication skills
  • Customer and vendor relations
  • Multi-tasking ability
  • People-oriented
  • Reliable
  • Employee training
  • Dependable
  • Excellent time management skills
Education and Training
Bachelor of ScienceStafford UniversityCity,State,Business Management
High School DiplomaPrincess Anne High SchoolCity,State,
Tidewater Community CollegeCityNurse Aide Completion
Experience
Company NameAssistant Branch Manager | City, State12/2019 to Current
  • Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
  • Evaluated credit application to determine risk factors and financial feasibility.
  • Built client rapport through frequent individualized recommendations for financial products and services.
  • Planned and coordinated risk mitigation strategies to protect company assets.
  • Trained and mentored highly effective teams to meet corporate service standards.
  • Provided bank leadership in absence of branch manager.
  • Supervised [2-3] branch team members and provided management with suggestions regarding performance assessments.
  • Monitored daily operations and supported Branch Manager in necessary duties.
  • Maximized sales potential by training new members in improved sales strategies.
  • Supervised ranch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly.
  • Designed sales and service strategies to improve revenue and retention.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Company NamePrivate Duty — Nurse Aide | City, State12/2019 to Current
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Improved patient outlook and daily living through compassionate care.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Company NamePrivate Duty Home Health Care Aide | City, State11/2011 to Current
  • Assessed, organized and documented patient data to develop an appropriate plan of care.
  • Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs.
  • Interacted with family, physicians and other disciplines regarding patient care.
  • Supported effective care for managed home care patients by observing health status and monitoring conditions.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Transported clients to doctor's appointments and other related errands.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Delivered activities that provided cognitive stimulation and entertainment.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
Company NameBranch Manager | City, State09/2013 to 12/2019
  • Supervised and motivated staff by recognizing and rewarding individualachievements, maintaining a positive attitude, encouraging creativity and delegation.
  • Oversight of all banking, inventory Managed staff 5-10individuals including hiring and terminations.
  • Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy.
  • Plan and execute social, diversity and training activities to maintain a well trained and cohesive team.
  • Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload.
  • Assisted with the training of assigned staff and site based staff in the proper use of specialized tools, materials, and equipment.
  • Created bi-weekly schedule for 4-10 hourly employees.
  • Assisted in performing preventive maintenance where possible to keep equipment in good running condition.
  • Implemented procedures to triple throughput by improving productivity.
  • Networked within communities to identify and capitalize on business opportunities.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Activities and Honors
  • Member, Small Business Association (2018 - 2019)
  • Nonprofit Organization Founder/CEO
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Resume Overview

School Attended

  • Stafford University
  • Princess Anne High School
  • Tidewater Community College

Job Titles Held:

  • Assistant Branch Manager
  • Private Duty — Nurse Aide
  • Private Duty Home Health Care Aide
  • Branch Manager

Degrees

  • Bachelor of Science
    High School Diploma

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