Assistant Branch Manager Resume Example
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Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Blends academic training in economics and business administration with hands-on experience in sales and operations support to offer employers a track record of delivering on tasks accurately, efficiently, and quickly. Known for providing best-in-class customer service and communications in a variety of business settings.
Skills
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Experience
Assistant Branch Manager, 12/2019 to Current
Bankwell Financial – Fairfield, CA,
Bankwell Financial – Fairfield, CA,
- Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
- Evaluated credit application to determine risk factors and financial feasibility.
- Built client rapport through frequent individualized recommendations for financial products and services.
- Planned and coordinated risk mitigation strategies to protect company assets.
- Trained and mentored highly effective teams to meet corporate service standards.
- Provided bank leadership in absence of branch manager.
- Supervised [2-3] branch team members and provided management with suggestions regarding performance assessments.
- Monitored daily operations and supported Branch Manager in necessary duties.
- Maximized sales potential by training new members in improved sales strategies.
- Supervised ranch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly.
- Designed sales and service strategies to improve revenue and retention.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Private Duty — Nurse Aide, 11/2019 to Current
Air Methods – Parker, AZ,
Air Methods – Parker, AZ,
- Facilitated best care by developing strong and trusting rapport with patient.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Private Duty Home Health Care Aide, 10/2011 to Current
At Home Health Care – Longview, TX,
At Home Health Care – Longview, TX,
- Assessed, organized and documented patient data to develop an appropriate plan of care.
- Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs.
- Interacted with family, physicians and other disciplines regarding patient care.
- Supported effective care for managed home care patients by observing health status and monitoring conditions.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Transported clients to doctor's appointments and other related errands.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
- Delivered activities that provided cognitive stimulation and entertainment.
- Facilitated best care by developing strong and trusting rapport with patient.
- Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
Branch Manager, 09/2013 to 12/2019
Woodforest National Bank – City, STATE,
Woodforest National Bank – City, STATE,
- Supervised and motivated staff by recognizing and rewarding individual achievements, maintaining a positive attitude, encouraging creativity and delegation.
- Oversight of all banking, inventory Managed staff 5-10individuals including hiring and terminations.
- Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy.
- Plan and execute social, diversity and training activities to maintain a well trained and cohesive team.
- Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload.
- Assisted with the training of assigned staff and site based staff in the proper use of specialized tools, materials, and equipment.
- Created bi-weekly schedule for 4-10 hourly employees.
- Assisted in performing preventive maintenance where possible to keep equipment in good running condition.
- Implemented procedures to triple throughput by improving productivity.
- Networked within communities to identify and capitalize on business opportunities.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Education and Training
Bachelor of Science: Business Management, Expected in
Stafford University - Falls Church, VA
Stafford University - Falls Church, VA
High School Diploma: , Expected in
Princess Anne High School - Virginia Beach, VA
Princess Anne High School - Virginia Beach, VA
: Nurse Aide Completion , Expected in
Tidewater Community College - Virginia Beach, VA,
Tidewater Community College - Virginia Beach, VA,
Activities and Honors
- Member, Small Business Association (2018 - 2019)
- Nonprofit Organization Founder/CEO
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Resume Overview
School Attended
- Stafford University
- Princess Anne High School
- Tidewater Community College
Job Titles Held:
- Assistant Branch Manager
- Private Duty — Nurse Aide
- Private Duty Home Health Care Aide
- Branch Manager
Degrees
- Bachelor of Science
- High School Diploma