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Assistant Branch Manager Resume Example

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ASSISTANT BRANCH MANAGER
Professional Summary

Bilingual Spanish Teacher with two years of experience teaching and 12 years of speaking Spanish and three years of learning Arabic. Passionate about maximizing student educational potential by applying diverse instructional strategies and classroom management techniques. Educated students using forms of teaching such as communication in only target language, immersive instruction, written exercises and written and verbal exams. Expert in planning fun and creative hands-on activities to enhance learning.

Core Competancies
  • Group and individual instruction
  • Spanish instruction
  • Progress Reporting
  • Lesson Planning
  • Curriculum Development
  • Records Maintenance
  • Teacher collaboration
  • Test and quiz creation
  • Differentiation
  • Process improvement
  • Advanced Spanish reading, writing and conversation ability.
  • Beginning Arabic communication skills.
Relevant Professional Experience
  • Assistant Branch Manager
  • Hope Credit Union / Hope Enterprises
  • Montgomery , AL
  • March 2018 to Current
  • Trained and developed approximately 13 new team members in alignment with branch service standards and objectives by offering constructive feedback and role playing training opportunities.
  • Attained expert level of product knowledge, becoming go-to person for major sales negotiations.
  • Evaluated Per Unit Analysis report outlining financial data to assist management with making strategic plans and operational decisions.
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups resulting in raising customer satisfaction ratings from 82% to 94% within a six month period.
  • Long Term Substitute Spanish II Teacher
  • North Country Academy
  • Chino , CA
  • August 2017 to October 2017
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles and integrated new technology into classroom to help provide a creative and fun learning environment.
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
  • Created lesson plans and testing materials for three Spanish II classes totaling 99 students for three months, while maintaining detailed records of student progress, attendance and assignments in teachers absence using Infinite Campus program.
  • Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
  • Repeatedly requested as substitute teacher for multiple subject matter classrooms by teachers based on excellent past referrals and trusted performance.
  • Student Teacher
  • California Baptist University
  • Fort Collins , CO
  • September 2016 to November 2020
  • Aligned instructional approaches with development levels of students to enhance individual learning.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Evaluated student progress through analysis of test scores and homework completion.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Conferred with qualified teacher to establish instructional targets and prepare lessons to cover source topics.
  • Assistant Cheer Coach
  • Grace Preparatory School
  • City , STATE
  • October 2010 to April 2012
  • Assisted in planning special events, such as the Homecoming Rally and Talent Show competitions, to promote camaraderie among teammates, families and community members.
  • Carefully monitored athletes during play and practice to quickly identify physical injuries and respond appropriately.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others while promoting good sportsmanship with competing teams on and off the field.
  • Promoted proper stretching and form to help athletes prevent physical injury and implemented exercise drills and training strategies which bolstered player strength, agility and game skills through successful practices.
Education
  • Bachelor of Arts - Spanish
  • Valdosta State University
  • City
  • December 2016
  • Graduated summa cum laude
  • Dean's List 2013-2016
  • Associate of Arts - Education
  • Germanna Community College
  • City
  • August 2012
  • President's List 2010-2012
  • Arabic
  • Qalam Wa Lawh Center For Arabic Studies
  • City
  • June 2016

Completed full immersion summer study abroad in Rabat, Morocco studying Intermediate Arabic and the Civilization and Culture of Morocco.

  • Spanish
  • ILISA Language Institute
  • City
  • June 2015

Completed full immersion summer study abroad in San Jose, Costa Rica studying the Culture and Civilization of Latin America and Hispanic Literature while volunteering services in a local Costa Rican orphanage.

Honors and Awards
  • Two-Time winner of Top Branch ESQI Customer Service Score Trophy, December 2018 and February 2020
  • Top 10 Sales Performer in Region 55EE Two-Time Enterprise Elite Day Attendee, 2018-2019
  • Top 4 Performer in Sales: Area 55EN, Enterprise, April 2018
Publications

Bledsoe, Rebekah. “Un Estudio de los Aforismos en Versos Sencillos de José Martí.” Department of

Modern Classical Languages, Valdosta State University, Undergrad Research Symposium.

Valdosta, GA, 6 April 2016.

Volunteer Experience

Volunteer, Enterprise Holdings Donations for Honduras (Fall 2018); assisting local branch in collecting new and gently used athletic shoes for donations to the less fortunate in Honduras. Handling marketing calls to local schools, churches, and organizations to collect donations.

Volunteer, South Georgia Farmworker Project (June 2017); devoted two days of volunteer service interpreting for free medical clinics in areas surrounding Valdosta.

Volunteer, English Language Institute of Valdosta State University (2014 – 2016); devoted after school hours to help foreign exchange students with developing English fluency.

Volunteer, Goodwill Inc., Great Start GA, and the Mexican Consulate in Valdosta, GA (August 2016); assisted in collecting forms in order to renew documentation such as passports and driver's licenses; translated information about the services that Great Start GA provides for families of preschool children and expecting mothers.

Volunteer Spanish Teacher, Boys and Girls Club, Valdosta, GA (Spring 2016)

Volunteer, Costa Rica Orphanage (Summer 2015); volunteered over 2 hours a week of service

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How this resume score could be improved?

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Resume Overview

School Attended

  • Valdosta State University
  • Germanna Community College
  • Qalam Wa Lawh Center For Arabic Studies
  • ILISA Language Institute

Job Titles Held:

  • Assistant Branch Manager
  • Long Term Substitute Spanish II Teacher
  • Student Teacher
  • Assistant Cheer Coach

Degrees

  • Bachelor of Arts - Spanish
    Associate of Arts - Education
    Arabic
    Spanish

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