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Assistant Accountant/Cashier Resume Example

Resume Score: 80%

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H
ASSISTANT ACCOUNTANT/CASHIER
Summary

Dedicated with 7 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Service-oriented manages highly accurate cash registers by processing cash, card and check payments without error. Security minded approach with excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Energetic Cashier with 7 years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.

Efficient in fast-paced environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.

Skills
  • Coin counting
  • ID verification
  • Staff mentoring
  • Cash drawer balancing
  • Issue resolution
  • Credit and cash transactions
  • Customer greeting
  • Merchandise restocking
  • Payment processing
  • Customer assistance
  • Cash register operation
  • Bilingual Spanish / English
  • Microsoft Office
  • Organization
  • Payroll administration
  • Record-keeping
  • Daily payroll activities
Experience
Assistant Accountant/Cashier
City, State
Company Name/Jan 2020 to Nov 2020
  • Increased customer satisfaction with assistance for any request or question.
  • Processed many transactions per day with exceptional accuracy.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Received payments and issued receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Operated cash register, collected payments and provided accurate change.
Costumer Service
City, State
Company Name/Feb 2019 to Oct 2019
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Educated customers on special pricing opportunities and company offerings.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Reviewed account and service histories to identify trends and issues.
  • Trained 5 new employees each 1 week in procedures and policies in order to maximize team performance.
  • Documented conversations with customers to track requests, problems and solutions.
  • Translated services for 5-person team to serve spanish-speaking customer needs.
Cashier
City, State
Company Name/Sep 2017 to Oct 2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Inspected items for damage and obtained replacements for customers.
Education and Training
High School DiplomaDeming High SchoolMay 2017City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Deming High School

Job Titles Held:

  • Assistant Accountant/Cashier
  • Costumer Service
  • Cashier

Degrees

  • High School Diploma

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