LiveCareer-Resume

assistance general manager resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Business-conscious individual offering over [5] years working as Department Manager in [2] sector. Focused, enthusiastic and offering highly effective skills in creating optimal strategies and mentoring employees.

Marketing-focused professional proudly offering success in engaging employees and encouraging them to reach their potential. Courteous and cordial with expertise in developing achievable performance goals. Looking for a Department Manager position within the [business] sector

Dedicated Department Manager with undeniable service, employee development and interpersonal skills coupled with more than [5] years of experience. Bilingual and comfortable working with people of all personalities. Seeking new position with [casper company] company.

High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.

1 year assistant gm at macdonalds hires, office paperwork’s

Knowledgeable [3 years] skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer and problem-solver. Superb mentorship over more than 3 years.

Skills
  • Opening and closing processes
  • Cleaning and sanitation
  • Processing payments
  • Customer service skills
  • Food safety understanding
  • Quality assurance controls
  • Flexible scheduling
  • Organized
  • Adaptive team player
  • Inventory control procedures
  • Excellent multi-tasker
  • Effective team player
  • High-energy attitude
  • Store maintenance
  • Time management
  • Team leadership and supervision
  • Team leadership strength
  • Training and development skill
  • Business operations background
  • Business Development
  • Closing tactics and contract negotiations
  • Budget control
  • Training and development
  • Sales Techniques
  • Profit and loss accountability
  • Purchasing and planning
  • Schedule management
  • Recruiting and hiring
  • Supervision and training
  • Customer retention
  • Employee development
  • Performance improvements
  • Cross-functional team management
Education and Training
smart horizon career online Miami Beach, FL Expected in 2019 High School Diploma : office magnament - GPA :
english under the arches Tampa, FL Expected in 2017 : bilingual leadership - GPA :
University Colorado California, Expected in 01/2027 : Business Administration - GPA :
Certifications

Busines leadership award


This individual demonstrated a strong ability to consistenty ensure guest satisfaction,work well with their teams,and exhibit a commintment to restaurant profitability,while effectively exhibiting accountable leadership behaviors.


Leadership excellence award


The individual demostrated the abiliy to effectively lead their team as well as create a strong team dynamic within their deparment management team.


Bilingual leadership development.


spanish & english.

Experience
Mcdonald's - Assistance General Manager
Fort Worth, TX, 10/2022 - Current
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
  • Supervised critical budget implementations, employee reviews, training and scheduling for projects.
  • Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
  • Motivated and led team members to work together to achieve targets.
  • Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
  • Identified customer needs and delivered relevant product solutions and promotions.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.
  • Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
  • Met business targets with streamlined operations strategies.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Enhanced team engagement and performance with daily updates and informational meetings.
  • Helped team develop specialized projects, events and promotions.
  • Supported annual profit goals by streamlining processes and improving staff knowledge of optimal procedures.
  • Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
  • Oversaw payroll preparation and administration for staff.
  • Oversaw efforts to update computer systems with pricing and specials for optimal recordkeeping.
  • Developed and implemented promotions and publicity programs to achieve remarkable business increase.
  • Upheld policies, procedures and brand standards in operations.
  • Recruited, hired, trained, developed and supervised team of [14] employees.
  • Coordinated employee performance management and provided feedback on job duties and responsibilities.
  • Assigned employee tasks based on training and skills.
  • Put together team schedules based on coverage requirements and employee availability.
  • Maintained neat and clean facilities to give business professional appeal.
Caspers Company - Manager,deparment Manager
City, STATE, 12/2013 - 10/2022
  • Supervised a staff of [12] in daily operations.
  • Oversaw store opening and closing, including reconciling cash drawers and making bank deposits.
  • Supervised and trained 6customer service team members to provide exceptional service throughout the entire experience.
  • Boosted cash flow [6]% by creating a positive atmosphere for customers and team members.
  • Utilized [Software] to ensure that invoicing and inventory matched cost-of-goods-sold reports.
  • Followed all safety protocols and company processes and procedures.
  • Employed process improvement initiatives within the department.
  • Handled [3] shift overstock, restocking and inventory control.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Ensured that all [3] department employees presented a positive, exemplary image to customers.
  • Processed shipments and maintained organized stock shelves.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Exceeded targeted sales goals by 3.4%.
Casper Company - Crew Trainer
City, STATE, 08/2007 - 10/2022
  • Instructed new team members on correct procedures for all areas of operations.
  • Worked alongside junior employees to improve performance, food safety and customer service.
  • Greeted incoming customers with a smile and provided friendly service.
  • Stayed up to date on the requirements of all team positions.
  • Informed customers about all product lines and services offered by the company.

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Resume Overview

School Attended

  • smart horizon career online
  • english under the arches
  • University Colorado

Job Titles Held:

  • Assistance General Manager
  • Manager,deparment Manager
  • Crew Trainer

Degrees

  • High School Diploma

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