Talented Asset Protection Associate and investigator that is highly effective at completing investigations, building detailed and effective case folders utilizing all evidence obtained, blending in to many different backgrounds for surveillance of subjects, communicating with teammates and supervisors, driving down shrink and protecting the company and store from fraud, theft and customer/associate incident/accident financial losses by thoroughly investigating all aspects and details of claims submitted. Acts calmly in high stress situations, practices de-escalation in all aggressive and high pressure situations and always strives for customer satisfaction by providing effective customer service as well as thorough and detailed (within company policies and state laws) information and assistance regarding claims and fraudulent theft cases. High motivated, flexible in working both fast paced and slower environments and looking for more permanent role with room for advancement.
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