Goal-oriented Information Technology Specialist dedicated to high levels of customer satisfaction
and meeting aggressive business goals. Passionate and caring with specialized knowledge in
hardware and Computer Technolgy.
06/2016 to 07/2016
Assembly Line Worker..Alatrade Foods － Phenix City, ALInspected plastic panels for proper part identification. Evaluated production processes and equipment to find opportunities for improvement. Operated manufacturing equipment to maximize product throughput and minimize downtime. Completed sawing, sanding, trimming, routing, cleaning and bonding duties.
01/2017 to 10/2017
Information Technolgy SpecialistUnited States Army
Create, maintain, and enter information into databases.
Learn to operate new office technologies as they are developed and implemented.
Answer telephones and give information to callers, take messages, or transfer calls to
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for
repairs when equipment malfunctions.
Make copies of correspondence or other printed material.
Locate and a ach appropriate files to incoming correspondence requiring replies.
Use computers for various applications, such as database management or word processing.
I was required to perform maintenance on networks , hardware and software, Providing
customer service while editing and testing network administration services.
10/2017 to Current
Cap Team 2 AssociateWalmart Supercenter － Phenix City, ALMet incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Reviewed purchases for fraudulent activities. Organized items in visually appealing manner. Solicited referrals from satisfied clients. Answered incoming telephone calls with professional and knowledgeable responses. Provided expert product and service information. Maintained up-to-date knowledge of customer buying habits.
Education and Training
High School DiplomaCentral High School － Phenix City, AL3.0 Graduated with honors.
Graduated with distinction.