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Asocite Sellerb And Front Desk Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude and ability to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Knowledgeable and tolerant with experience successfully balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills.

Service-oriented Front Desk Agent with 2 years of experience providing unparalleled service to guests of upscale hotels. Dedicated team professional adept at ensuring pleasant and comfortable guest experiences.

Skills
  • Conflict management
  • Listening skills
  • Recordkeeping
  • Issue handling
  • Cash transactions
  • Customer assistance and interaction
  • Team collaboration
Experience
11/2016 to Current
Asocite Sellerb and Front Desk Shalom City, STATE,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Computed guest billings and posted charges to room accounts.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
09/2019 to 02/2020
Asosite Seller Macy's City, STATE,
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Established and serviced [Number] accounts in assigned territory.
  • Implemented sales plans for classified newspaper advertising by identifying and calling on prospects.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Networked to build client base and promote products to new and existing clients.
  • Created and implemented store displays, promoting sales and growth.
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
  • Engaged customers to understand product and service needs, providing demonstrations and using persuasive techniques to build product value.
  • Overcame customer objections to use of products and services, answering questions and providing information and new perspectives to show value.
  • Met with supervisors to determine appropriate sales and productivity targets, setting goals to challenge personal development and reach new levels of performance.
  • Personally delivered merchandise orders to clients, verifying accuracy of orders, processing payments and offering self as resource for future needs.
10/2018 to 05/2019
Front Desk Seller Precidente City, STATE,
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Secured guest valuables in main safe or individual boxes.
  • Facilitated front desk operations for busy high-volume hotel.
  • Transmitted information or documents to customers, using computer, mail or facsimile machine.
  • Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Scheduled meetings for internal personnel, partners and clients using [Software].
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Responded to inquiries and room requests made online, by phone or email.
10/2016 to 10/2018
Cashier Seler Dollar Tree City, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
Education and Training
Expected in 01/2026
Bachelor of Science: Nursing
Florida Carrier College - Miami, FL
GPA:

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Resume Overview

School Attended
  • Florida Carrier College
Job Titles Held:
  • Asocite Sellerb and Front Desk
  • Asosite Seller
  • Front Desk Seller
  • Cashier Seler
Degrees
  • Bachelor of Science

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