ashley brunetta residential cleaning llc resume example with 10+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated residential cleaning owner professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Accomplishments
Managed a cleaning crew of ten employees.
Resolved product issue through consumer testing.
Documented and resolved client issues which led to repeat business.
Over saw six hundred homes
Skills
Guest Satisfaction
CDC Sanitation Guidelines
Team Support and Collaboration
COVID-19 Safety Procedures
Safety Protocols
Residential Understanding
Customer Needs Assessments
Guest Service and Support
Safety Measures
Service Quality
Customer Retention
Cleaning Methods
Work History
05/2016 to 06/2022Jessica Brunetta Residential Cleaning LLCHorseshoe Bay Resort | Horseshoe Bay, TX,
Delivered quality customer service to address urgent needs and cleaning requests.
Used time management and efficient cleaning methods to meet deadlines.
Organized and used industrial cleaning products following strict safety procedures.
Adhered to professional house cleaning checklist.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Interviewed and hired new employees
Managed employee schedules within an application
Maintains payroll information by collecting, calculating, and entering data into the payroll system , as well as retrieving data when necessary
Managed a team of employees
Purchased supplies and managed inventory
01/2014 to 05/2016Restaurant ServerHorseshoe Bay Resort | Horseshoe Bay, TX,
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Greeted new customers, discussed specials and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Stayed up-to-date on menu changes to help customers make food choices.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Cultivated warm relationships with regular customers.
Increased sales significantly by upselling higher-end products to customers.
09/2013 to 01/2014Restaurant ServerStuart Boathouse | City, STATE,
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Greeted new customers, discussed specials and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Stayed up-to-date on menu changes to help customers make food choices.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Used slow periods to restock supplies, ice, trays and delivery bags.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Checked identification for minimum age for sale of alcoholic beverages.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
04/2012 to 09/2013Paraprofessional EducatorMartin County School District | City, STATE,
Provided support to help students with special needs learn and grow.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Provided support during classes, group lessons and classroom activities.
Supported student learning objectives through personalized and small group assistance.
Monitored student classroom and outdoors activities to promote student safety.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Assessed student assignments to check quality and completeness before submission for grading.
Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
Adhered to predetermined behavior and academic plans and collaborated on adjustments.
Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
Education
Expected in 12/2013 to to Bachelor of Science | Public Safety And Organizational ManagementIndian River State College, Ft. Pierce, FLGPA:
Expected in 05/2012 to to Associate of Arts | Criminal JusticeIndian River State College, Ft. Pierce, FLGPA:
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