army personnel manager hr manager resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
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Professional Summary

Senior military leader and outstanding performer in Human Resources and Operations seeking HR or Operations management position. Proven success in leadership, operations, process improvement, and organizational development. Recognized for motivating staff and subordinate team members to excel in highly productive work environments while continually improving processes.

  • Leadership
  • Project Management
  • Personnel training and development
  • Process Improvement
  • Excellent written and oral communicator
  • Policy and procedure improvements
Work History
09/2020 to Current
Focused Improvement Specialist Pepsico City, STATE,
  • Developed Continuous Improvement/Lean production training programs for onsite implementation.
  • Changed existing processes and implemented new processes to improve efficiency by 70%.
  • Lead efforts in analysis and design of more cost-effective supply chain processes to improve current warehouse systems.
10/2018 to 09/2020
Army Personnel Manager (HR Manager) Minnesota National Guard City, STATE,
  • Management authority on all branch regulatory requirements pertaining to Army Officers and Enlisted personnel promotions, advancements, retention and selection boards, services, and vacancies.
  • Identify issues, implement changes, conduct training, and utilize change management processes to improve personnel operations.
  • State enlisted personnel advisor to senior leadership, advocating for over 11,000 Soldiers.
  • Analyze current plans and policies, identify inefficiencies in existing processes, develop corrective actions, and track process performance following implementation of improvements.
  • Engage senior leaders to assess organizational strategic/operational needs and challenges to translate strategy into human capital opportunities with positive organizational impact.
05/2020 to 08/2020
Fellow - Hiring Our Heroes Program Pepsico Inc. City, STATE,
  • Supervise Chill warehouse
  • Conducted 41 warehouse interviews resulting in 13 hires
  • Worked Slotting & Sequencing, Voice Pick, and Warehouse Supervisor Playbook projects and completed Workspace 5S project
  • Wrote Re-pack SOP and OPLs
  • Re-worked and organized warehouse personnel files
  • Pepsico Valor Program member & Warehouse Leadership Mentor
10/2017 to 10/2018
Active Guard-Reserve (AGR) Manager Minnesota National Guard City, STATE,
  • Overall management of the state AGR program by providing in-depth human resources management services to ARNG/ANG managers, supervisors and support personnel directly.
  • Development, implementation, and supervision of AGR recruitment and placement program and policies for state. Develops and administers career management program in conjunction with Military Personnel Office (MILPO)/Military
  • Develops, directs and monitors administrative procedures and policies on disciplinary actions. Oversees counseling and referral services to AGR personnel and dependents in regard to Veterans Administration, Dependency and Indemnity Compensation and Civilian Health and Medical Program of the Uniformed Services.
  • Serve as principal advisor to the Human Resources Officer, Chief of Staff, Adjutant General, commanders, supervisors and managers on all matters relating to AGR personnel. Drafts and provides input to state personnel plans and procedures that apply to AGR personnel based on interpretation of regulations and directives from Departments of Army,
    Air Force, and National Guard Bureau (NGB).
  • Oversaw all HR needs for over 1400 active duty personnel employees across 64 locations.
11/2011 to 10/2017
Brigade S1 NCOIC (SR HR) Minnesota Army National Guard City, STATE,
  • Principal advisor to the Brigade Commander on all administrative and personnel related matters.
  • Improve office efficiency by effectively managing internal/external communications, process improvement, and data reporting.
  • Generate and update complete and accurate Soldier (employee) files for 34th Expeditionary Combat Aviation Brigade with over 1200 Soldiers, including personnel, medical, and flight records.
  • Coordinate implementation of people-related services, policies and programs through departmental staff.
03/2008 to 11/2011
Operations Manager - Joint Forces Headquarters Minnesota National Guard City, STATE,
  • Manage state headquarters operational sections, including high profile sections such as Mobilization, Funeral Honors, and Casualty Operations.
  • Enforce regulatory, state, and National Guard Bureau policy compliance to improve Soldier readiness.
  • Perform root cause analysis in deficient areas to identify and resolve shared issues.
  • Create and implement courses or action for improving operational efficiency and accuracy.
  • Monitor daily, weekly and monthly key performance metrics to maintain and exceed yearly objectives.
  • Oversaw daily Joint Force Headquarters operations.
Expected in 03/2019 to to
Bachelor of Science: Business Administration - Management Focus
Purdue University - North Central - Westville, IN

Graduated Cum Laude

Expected in 05/2018 to to
Associate of Science: Business Administration And Management
Kaplan University - Davenport, IA

Graduated Magna Cum Laude

Expected in to to
Associate of Applied Science: Mechanical Design & Drafting
Hennepin Technical College - Eden Prairie, MN,

Knight of the Honorable Order of Saint Michael recipient


Secret Security Clearance - expires 2027

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Resume Overview

School Attended

  • Purdue University - North Central
  • Kaplan University
  • Hennepin Technical College

Job Titles Held:

  • Focused Improvement Specialist
  • Army Personnel Manager (HR Manager)
  • Fellow - Hiring Our Heroes Program
  • Active Guard-Reserve (AGR) Manager
  • Brigade S1 NCOIC (SR HR)
  • Operations Manager - Joint Forces Headquarters


  • Bachelor of Science
  • Associate of Science
  • Associate of Applied Science

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