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area vice president of operations resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Executive Profile

Ambitious restaurant executive who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.

Skill Highlights
  • Leadership/communication skills
  • Business operations organization
  • Self-motivated
  • Guest-oriented
  • Strategic planning
  • Analytical skills
  • Multi-unit operation management
  • Time management
Core Accomplishments

People Management:

    Developed and promoted 15 General Managers, 8 Executive Kitchen Managers, 2 Managing Directors, 2 Regional Kitchen Operations Manager and 3 Directors of Operations at BJ's Restaurants.
  • Hired and trained more than 60 successful restaurant managers while running industry leading retention in both hourly and manager ranks.
  • Financial Management:

    • Managed sales regions as high as 65 million on an annual basis.
    • Achieved over 34% controllable profit and 21% Restaurant level cash flow on an annual basis.

    Leadership

    • Served as key contributing member to Leadership team. Led key initiatives and developed key systems.

    Business Development:

    • Successful sales growth of more than 10% with strict focus on local restaurant marketing, superior food quality and guest service.
Professional Experience
Area Vice President of Operations, 2011 - Current
Amedisys Home Health Services Alexandria, LA,

•Responsible for ensuring Gold Standard Level Of Operations in 8+ restaurants and 65 million in sales: financial execution, development of people; development of Regional Kitchen Operations Managers, General Managers, Executive Kitchen Managers and fifty managers and KM’s.

•Responsible for Leadership Development Conferences to aid in the selection of future GM’s.

•Executed key initiatives (sanitation standards, labor cost controls, Gold Standard Service Surveys, etc.), to move the concept from a casual concept to a leader in the premium casual dining environment.

•Tested and implemented new efficiency tools-Table Management, Kitchen Display System, Online Ordering Program, OTIS, Cashlink systems, Hotschedules, Metric/Data review (CTUIT)

Director of Operations, 09/2005 - 2011
Plexus Corp. Myrtle Point, OR,

•Responsible for 8 restaurants and 55 million in sales

•Supported and developed 3 Director of Operations promotions, 2 Regional Kitchen Operations Promotions and 10 GM promotions.

•Tested and developed new labor metric to drive efficiencies while staying focused on sales building.

•Mentor for newly promoted Directors.

•Opened 6 new restaurants

•Qualified for Top Performers Club every year as a Director.

General Manager, 04/2003 - 09/2005
Accessory Power Westlake Village, CA,

•General Manager of many of the top sales restaurants

•Successfully opened two restaurants.

•Set company sales records for highest opening week, daily sales and weekly sales.

•Managed a growing company with sales ranging from $6-$8 million.

•Managed the company’s largest and most sought after restaurant.

•Developed and trained 30+ newly hired managers.

General Manager, 02/2000 - 04/2003
Accessory Power Westlake Village, CA,

•Responsible for the company’s number one sales volume restaurant. (5 million in sales)

•Broke the company’s highest weekly sales and hourly sales records.

•Responsibilities included maintaining budgeted P & L controls; developing new business and maintaining positive customer relations; selecting, training and motivating personnel; monitoring quality, controlling inventories; coordinating crisis management.

Education
: Business, Expected in
-
Saddleback Community College - Mission Viejo, CA
GPA:
Status -

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Resume Overview

School Attended

  • Saddleback Community College

Job Titles Held:

  • Area Vice President of Operations
  • Director of Operations
  • General Manager
  • General Manager

Degrees

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