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Apprentice Optician Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Apprentice Optician trained to perform facial and frame measurements for variety of frames and lenses. Knowledgeable about current fashion trends in eyewear. Builds long-lasting relationships, making clear recommendations to each patient. Enthusiastic and driven Apprentice Optician with extensive sales, customer service and administrative experience. Adept at teaching patients about proper use and care of corrective lenses, as well as coordinating paperwork and updating permanent files. Seeking to further training and obtain a [State] license. Skillful at updating frames, preparing orders and keeping patients moving through the office in a smooth manner. Familiar with diverse insurance providers, companies and manufacturer processes. Well-organized and hardworking with strong problem-solving and communication skills. Knowledgeable eye care professional well-versed in measuring facial aspects, providing options on lenses and preparing detailed work orders for fabrication. Adept at multitasking with different functions and customers in an efficient and accurate manner. Exceptional problem-solving and communication strengths. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Consultative sales expertise
  • Frames adjustment
  • Quality control
  • Glasses repair
  • Evaluating patients
  • Fittings
  • Managing inventory
  • Planning
  • Relationship building
  • Maintenance & Repair
  • Problem resolution
  • People skills
  • Microsoft Office
  • Troubleshooting
  • Team management
  • Conflict resolution
  • Examination scheduling
Experience
Apprentice Optician, 09/2020 to 07/2021
The Luxottica GroupAnn Arbor, MI,
  • Corrected problems with frames through repair and adjustment techniques.
  • Listened to patient desires and took into account facial features when recommending frame options.
  • Measured pupillary distance, ocular center, segment heights and frame-specific distances in order to properly fill out eyeglasses orders.
  • Managed patient information in line with stated preferences and HIPAA guidelines.
  • Changed out frame displays to reflect current options and newer styles.
  • Repaired and adjusted frames to meet customer needs.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
  • Used hands, heat and tools to bend and shape frames to fit customer's face.
  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Managed client frame selection processes and walked through lens options.
  • Wrote up detailed work orders specifying parameters for lenses and frames.
Medical Assistant, 12/2019 to 09/2020
Midland Care ConnectionLawrence, KS,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Measured patient peak flows to improve workflow efficiency.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Helped residents achieve program goals and increase independence.
Business Development Manager, 08/2011 to 07/2016
NokiaPembroke Pines, FL,
  • Contacted potential customers via telephone and email.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Attended conferences and trade association meetings to represent company and promote products.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Exceeded quotas consistently through new account penetration and territory expansion.
  • Facilitated and managed business development plan based on market and industry research.
  • Captured new market share by optimizing business strategies and launching products to diversify offerings.
  • Maintained meticulous client notes in Salesforce system.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Identified underperforming product lines and refocused efforts to successfully bring each in line with expected targets.
  • Drove organizational growth through deployment of highly-effective turnaround and change management strategies.
  • Elevated client retention rate through exemplary and consistent service.
  • Conferred with advertising managers to develop and implement marketing plans.
  • Trained successful business development personnel to optimize marketing performance and learn industry.
  • Collaborated with team to forecast based on sales and product profitability.
  • Hired talented, trainable team members and drove new business strategies to grow revenues.
  • Lowered online marketing cost per visit by improving approaches.
  • Oversaw staff by delegating work and reviewing individual performance.
Education and Training
High School Diploma: , Expected in 06/2004
Simon Kenton High School - Independence, KY
GPA:

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Resume Overview

School Attended
  • Simon Kenton High School
Job Titles Held:
  • Apprentice Optician
  • Medical Assistant
  • Business Development Manager
Degrees
  • High School Diploma

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