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apprentice optician resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Hardworking and motivated Apprentice Optician with significant exposure to sales, service and administrative functions. Skillful educating patients, managing documentation and updating digital records. Currently pursuing licensure in Georgia. Adept at managing eye wear stock, writing up orders and keeping smooth efficient patient flow. Knowledgeable about different types of insurance, manufacturer standards and fulfillment procedures. Highly organized, proactive and diligent with good multitasking and conflict-resolution abilities. Well-versed in measuring patient facial features and frame distances in order to properly fit eyeglasses and maximize customer satisfaction. Good fashion sense and people skills with the ability to make insightful and individualized frame recommendations. Keen to continue to develop expertise in the field in a challenging new role. Specializing in performing patient tests, documenting measurements and collecting patient history information to maintain appointment flow. Consistently history working well with Optometrists to serve patients and provide expert eye care. Friendly Dispensing Optician knowledgeable about glasses and contact lenses. Assists customers in making choices that meet vocational, lifestyle and personal needs. Offering over twenty years of experience with proven history of customer satisfaction and retention. Consistently history working well with doctors to serve patients and provide expert eye care.

Accomplishments
  • Resolved product issue through consumer testing.
  • Achieved over $500,000.00 in annual sales by completing frame choice, and ocular measurements with accuracy and efficiency.
  • Collaborated with team of twelve in the development of "Get it Right the First Time".
  • Documented and resolved remakes which led to no returns.
Skills
  • Eyewear sales
  • Basic lensometer knowledge
  • Contact lens expertise
  • VSP experience
  • Frame adjustments
  • Verifying prescriptions
  • Patient testing
  • Insurance approvals
  • Conducting fittings
  • Selecting frames
  • Managing repairs
Work History
Apprentice Optician, 02/2015 to 01/2021
The Luxottica GroupWoodbury, MN,
  • Took measurements such as pupillary distance, ocular center and segment heights.
  • Read and filled prescriptions for eyeglasses and contact lenses.
  • Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Completed facial measurements such as temple length, bridge size and vertex distance.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to between ten to 15 office customers Per shift.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Consistently added an average of 10% to 15% to annual sales, and productivity of the center
Optometric Technician, 02/2015 to 02/2016
VisionworksBeachwood, OH,
  • Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Collaborated with optometry staff to reach individual and team goals.
Practice Manager, 06/2001 to 06/2014
Children's National Medical CenterUpper Marlboro, MD,
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
  • Trained interns and newly hired team members on office procedures and computer system.
  • Addressed and remedied all patient or team member issues.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Supervised team of five office personnel.
  • Developed policies and procedures for effective practice management.
  • Consulted with healthcare professionals on business decisions.
  • Handled job duties for staff members which were unavailable or out of office.
  • Solely responsible for accounts receivable, typically $1,000,000.00-1,250,000.00 billed annually. Consistently kept outstanding AR under 35%.
Health Insurance Claims Adjuster , 03/1988 to 06/2001
General American Life Insurance Co.City, STATE,
  • Examined claims forms and other records to determine insurance coverage.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Evaluated insurance policies and analyzed damages to determine coverage. And adjudicated accordingly.
  • Developed company-wide quality assurance program.
  • Consistently scored 100% accuracy of all audited claims. Kept pended claims under 10%, improving overall timely turnaround for all claims.
  • Exceeded goals through effective task prioritization and great work ethic
Education
Continued Education Certification : Optics, Lens, And Product Education , Expected in 01/2021 to Luxottica University - On-line,
GPA:
  • Continuing education in optic technology.
  • Professional development completed in policy & procedures.
  • Relevant Coursework Completed: progressive & complicated lenses.
: Business Administration And Management, Expected in to Dekalb Community College - Dunwoody, GA,
GPA:
High School Diploma: , Expected in 06/1981 to Ridge Is High School - Atlanta, GA,
GPA:
  • Completed professional development in Vocational Office Training
Affiliations

North Fulton Office Managers Association

American Board of Optometry

Notary Public

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Resume Overview

School Attended

  • Luxottica University
  • Dekalb Community College
  • Ridge Is High School

Job Titles Held:

  • Apprentice Optician
  • Optometric Technician
  • Practice Manager
  • Health Insurance Claims Adjuster

Degrees

  • Continued Education Certification
  • Some College (No Degree)
  • High School Diploma

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