Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Results-focused Optical professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

  • Reading and filling prescriptions
  • Examination scheduling
  • Processed claims for multiple insurance companies for patients daily.
  • Consultative sales expertise
  • Managing inventory
  • Frames adjustment
  • Evaluating patients
  • Glasses repair
  • Fittings
  • Class instruction
  • Quality control
  • Teambuilding
  • Basic math
  • PPE use
  • Customer service
  • Working collaboratively
  • Multitasking
09/2016 to Current Apprentice Optician The Luxottica Group | Delray Beach, FL,
  • Corrected problems with frames through repair and adjustment techniques.
  • Listened to patient desires and took into account facial features when recommending frame options.
  • Measured pupillary distance, ocular center, segment heights and frame-specific distances in order to properly fill out eyeglasses orders.
  • Looked at patient prescriptions and prepared contacts and eyeglasses to fit specific parameters.
  • Managed patient information in line with stated preferences and HIPAA guidelines.
  • Changed out frame displays to reflect current options and newer styles.
  • Repaired and adjusted frames to meet customer needs.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
  • Used hands, heat and tools to bend and shape frames to fit customer's face.
  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Pretested patients prior to optometrist examinations, including pressures, visual acuities and autorefraction.
  • Managed client frame selection processes and walked through lens options.
  • Wrote up detailed work orders specifying parameters for lenses and frames.
  • Conducted special tests such as field of vision assessment, OCTs and pachymetry.
01/2017 to 01/2018 Receptionist Americare Senior Living | Covington, TN,
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Directed and oversaw office personnel activities.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
08/2007 to 08/2016 Assistant Manager Northern Tool | Lakeville, MN,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Completed inventory audits to identify losses and project demand.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
03/2003 to 08/2007 Sales Associate Phillips - Van Heusen Corporation | Norfolk, VA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through company system and coordinated product deliveries.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide store, products and services information.
05/2004 to 06/2005 Sales Associate Rain For Rent | Long Beach, CA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Education and Training
Expected in | Interior Design Bellevue College, Bellevue, WA GPA:
Expected in 06/2007 High School Diploma | Mt Si Highschool, Snoqualmie, WA, GPA:

I was a Teacher's Assistant my senior year in high school. I would help assist my teacher with her current students, helping them work on Creative writing projects. I also helped create several new learning segments/projects within my own class. Lastly, I was personally nominated by three of my teachers to participate as a candiate for a National Poetry/Creative Writing Scholarship in 2007.

  • Completed certified courses in Child Development as well as certifications in for special needs students as well.
  • I also participated as a club member of DECCA, and volunteered to operate our DECCA retail store on located on campus. I was also involved in Club fundraising operations within my local community to fund Club trips.
  • [Area of certification] Training - [Year]
  • Promoted from [Job Title] to [Job Title], in less than 12-months
  • Consistently maintained high customer satisfaction ratings.
  • Drove [Number]% improvement in [Timeframe] profits through aggressive [Action] and [Action].
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%

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School Attended

  • Bellevue College
  • Mt Si Highschool

Job Titles Held:

  • Apprentice Optician
  • Receptionist
  • Assistant Manager
  • Sales Associate
  • Sales Associate


  • High School Diploma

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