Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Applications Engineer currently at Materialise, A 3D printing software company.  Trained in Materialise suites of software solutions, Magic's rapid prototyping (RP) Software,  3-Matic software plus various modules of the software products. Technical sales professional with 23 years’ experience in sales engineering with a consultative approach in pre sales and post sales.
Ability to develop productive relationships with customers through understanding requirements and developing solutions to complex business issues.
Outstanding performance based on solid experience. Highly organized individual with excellent communication skills proven leadership ability to maintain respect confidence of clients co-workers.
  • 3D Printing technology experienced user, Stereolithography (SLA),Selective Laser Sintering(SLS),Multi Jet Modeling-(MJM) Objet ,Connex 3D printers
  • Cold calling
  • Application engineering
  • Presentation skills
  • Self-motivated
  • Staff training and development
  • MS Office proficiency
  • Post sales support
  • Solution selling
  • Value Added Reseller (VAR)experience with 3D printing applications support.
  • Trained new users of Materialise Software & 3D Systems Inc. solutions.

02/2015 to Current Applications Engineer Pro Mach Inc | York, PA, Prepared demonstrations for various Materialise software to new and existing customers through web demonstrations and at customer sites.   Pre-sales and post sales support for all Materialise 3D printing software. Planned various product configurations to meet diverse customer needs. Act as Voice of the Customer to translate needs to internal product teams.  Conducted beta testing for Materialise Magic's RP software new versions in the U.S. market.  Recommended improvements to customers and demonstrated potential cost reductions and process improvements. Provided training and product support for other members of the sales team.  Performed professional two day training courses of Materialise software at customer locations and at Materialise training Center. Contributed to live demonstrations of software at open houses of OEMS of 3D printer manufactures & trade shows.
2003 to 01/2015 Supervisor Rapid Prototyping Pro Mach Inc | Covington, KY, Supervised prototyping lab and machine shop at Masco Corporation running various rapid prototyping technologies, Stereolithography (SLA) Selective Laser Sintering (SLS) Muti -Jet Modeling (MJM) Eden 500 Printer and Connex 3D printer. Managed vacuum casting operation for prototype pattern making from 3D printed master patterns.   Managed day to day operations and controlled inventory of raw materials.  Quoted prototype work from initial drawings and estimating material costs and timeframes to produce prototypes.  Assisted in creating an in house SharePoint application for internal rapid prototyping worldwide for Masco Corporation, business units.   Prepared operational reports and provided information to supervisors.  Assessed and trained personnel for promotion to cross-functional operations. Coordinated preventative maintenance on existing and new production equipment, including routine calibration.  Identified staffing and capital needs, collected relevant data and wrote justifications for established needs. Trained and developed, counseled employees to develop a high performing team.
10/1994 to 03/2002 Applications Engineer 3D Systems, Inc. | City, STATE, Assisted sales staff for all rapid prototyping solutions for the Midwest Regional area. Product Lines of Stereolithography, 3D printing systems' Worked directly with sales force to demonstrate and support technology to fortune 100 accounts also helped support VAR dealer channel for 3D printers' Operated SLA 250, 5000, 7000, 3D Thermojet Printer for Midwest Regional area.  Supported sales staff of 10-15 sales people Worked with sales to organize product seminars teaching hands on workshops with SLA and 3D printing technology.   Key resource for sales people for demonstrating providing assistance with return on investments for complete 3D Systems products initiated contact with vendors built solid working relationships with them. Completed projects by effectively applying engineering, technical and maintenance procedures.
Education and Training
Expected in 2013 Bachelor of Science | Technology Management Eastern Michigan University, Ypsilanti, Michigan GPA:
Technology Management
Expected in 1996 Associate of Applied Science | Manufacturing and Production Planning Schoolcraft College, Livonia, MI GPA:
Manufacturing and Production Planning
3D Printing Software experienced: Materialise Magic's RP, 3-Matic, 3D Systems:3D Manage software/Light-Year software.   Microsoft Office software, 3D Prototyping Applications, Taught professional courses of 3D Printing software packages.  

Activities and Honors
Society of Manufacturing Engineers (SME)- Rapid Prototyping-Certified Professional.

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