Appliances Sales Specialist Resume Example
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APPLIANCES SALES SPECIALIST
Skills
- Type 60 wpm
- Designated Master Training Specialist
- Client Relations
- Strategic Thinking
- Verbal and Presentation Skills
- Implementing Processes
- Proficient in Microsoft office suite
- Interpersonal and written communication
- Time management
- Multitasking
- Administrative
- Balance
- Benefits
- Interpersonal
- Continuous improvement
- Client Relations
- Customer satisfaction
- Excellent Customer Service
- Customer service
- Delivery
- Driving
- Features
- Team leader
- Microsoft office suite
- Weapons
- MTS
- Multitasking
- Navy
- Presentation Skills
- Processes
- Progress
- Sales
- Strategic Thinking
- Supervisor
- Time management
- Type 60 wpm
- Written communication
Education and Training
2018
Master of Science - Human Resources Management Specialization
University of Maryland College - University Of MarylandCity, State
2012
Bachelor of Science - Business Administration
University of Maryland College - University Of MarylandCity, State
Summary
A Fourteen year Navy veteran who has earned a combination of 13 commendations and awards for superior performance in the United States Navy. With a history of overseeing successful projects, conducting team building exercises and managing operational leadership courses, meeting goals and staying efficient is always a priority. There is a proven record of fostering global collaboration with different agencies and representatives of varying countries. Well-versed in analyzing military and private sector operations and devising cutting-edge solutions to complex problems. I'm Seeking to use proven leadership, training and administrative skills to improve quality, cost and time metrics for not only the clients but the company(insert company name) as well.
Experience
Appliances Sales SpecialistLowe's Companies, Inc. | Albany , OR04/2016 - Current
- Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
- Closed sales with ideal balance of tact and assertiveness and followed up proactively through delivery and installation.
- Learned and persuasively presented features and benefits of appliances and kept abreast of latest product improvements.
- Earned highest level of customer satisfaction rating for past 3 years and frequently welcomed repeat customers.
- Achieved top sales volume in appliances for 4 years.
- Reaching over 180% of the revenue goals as part-time associate, putting the revenue dollars on par with the full-time associates.
- In 2018, reached the goal of the "Million Dollar Club", only part-time associate in the company to achieve that for appliance sales.
Fire ControlmanUnited States Navy | City , STATE09/2006 - Current
- As a Leading Petty officer (LPO) for his division he Mentors 15 junior sailors in professional development, driving each to reach their professional and personal.
- As a certified Master Training Specialist(MTS) and Assistant Command Training Officer, he led a department 22 sailors to maintain the training compliance onboard USS Cowpens for a crew of 320 resulting in zero training discrepancies and 100% training compliance.
- As a Master Training Specialist was responsible for the development, design, delivery, and continuous improvement of training curriculum for the Tomahawk Missile Advanced School.
- Conducting educational classes for new and existing students, on the job training, computer and software, customer service, and compliance training.
- Served as custodian of classified documents.
- Aided superiors in the planning, resourcing and execution of more than 300 simulated tactical operations.
- Operated and maintained tactical tomahawk equipment on multiple successful surges and deployments.
- Supervised operation and organized maintenance of specialized equipment and weapons systems.
- Coordinated and filed crucial administrative paperwork all while being an effective decision maker in high pressure environments.
- Received 1 Navy and Marine Corps Commendation Medal, 4 Navy and Marine Corps Achievement Medals and 7 Flag Letter of Commendation.
Appliance Assistant SupervisorBest Buy | City , STATE08/2001 - 08/2006
- Led a team of 5 associates as the assistant supervisor.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Monitored departmental progress numbers as well as evaluated results to maximize performance.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
- By doing so each month the sales team was led to a profitable top 50 ranking or better position in the company out of 400 stores.
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Resume Overview
School Attended
- University of Maryland College - University Of Maryland
Job Titles Held:
- Appliances Sales Specialist
- Fire Controlman
- Appliance Assistant Supervisor
Degrees
- Master of Science - Human Resources Management Specialization
Bachelor of Science - Business Administration
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