As HR Generalist Assistant, I was highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements.
Exceptional problem solver
Reduced employee turnover by 10% in my role as Senior Managing Ambassador
03/2016 to Current
AppenFreelance Social Media Evaluator - Hollywood, CA
Creating outlines for social media marketing.
Pairing communications strategies with proper social media platforms.
Sharing social media stories with target audiences.
Evaluating social media stories to ensure brand synergy.
01/2014 to 01/2016
Customer Service SpecialistFreelancer - London
Serving as liaison between customer support team, management and customer to improve business productivity.
Developing customer service programs.
Training staff to improve customer support service.
Developing and maintaining in-depth product knowledge.
12/2011 to 05/2012
Program AssistantLionel Cantu Queer Center - Santa Cruz, CA
Developing programs that promote diversity and inclusion.
Securing grants and funding for LGBTI programing.
Provisioning university resources for LGBTI students.
Creating a social media presence for Queer Students of Color.
Facilitating dialogue for cross-cultural inclusion.
06/2011 to 08/2013
HR Generalist AssistantEthinc Resource Centers - Santa Cruz, CA
Management and arrangement of event spaces schedules.
Arranging and conducting interviews of management staff.
Devising systems of record keeping and overall office management
Completing operational requirements by scheduling and assigning administrative projects; expediting work results.
Reviewing federal and state laws to confirm and enforce company compliance.
Creating and modified job descriptions within all departments.
Facilitating monthly meetings to develop strategies to better the influence workplace relationships.
12/2008 to 06/2013
Senior Managing AmbassadorUniversity of California Santa Cruz - Santa Cruz, CA
Overseeing programs for the 3% of African/Black population at UCSC.
Securing over $1.5 million for student-centric events.
Overseeing content production of all marketing materials.
Promoting dialog between students and faculty.
Advising students in program creation.
Organizing trainings, meetings, and workshops.
Staff and volunteer recruitment.
Master of Science: Investment and Risk FinanceUniversity of Westminster - LondonInvestment and Risk Finance
Master of Arts: Marketing CommunicationsUniversity of Westminster - LondonMarketing Communications
Bachelor of Arts: American StudiesUniversity of California - Santa Cruz, CAAmerican Studies
Desktop Publishing Software: Photoshop, Illustrator, HTML