Four years experience answering phones in very high call volume for pizza hut, and excelling in multi-situational customer service experience. Phone calls were constantly monitored and audited for service satisfaction. Skilled and committed to addressing customer concerns with speed, accuracy and professionalism. Resourceful and consistently meets and exceeds productivity goals. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
I have never been fired from a job. In college, I was on the President's list and Dean's list for academic achievements. I was 1 of the 7 students accepted into Radiology School at Mercy Medical Center out of 156 applicants. I love people and I'm able to talk to anyone!
Dealt with incredibly high call volume on a constant basis while also having to multi task. Delivered pizzas and have great communication skills with the customers not only on the phone, but face to face as well.
Lots of experience using over head cranes, gantry cranes, and driving fork lifts. Experience in building shippable and secure pallets that contain heating coils ranging from 25 pounds to 5 tons. Also experienced in loading and driving fork lifts with a very large load in very tight spaces. I understand the importance of time management and the importance of accomplishing my responsibilities on time.
I was in charge of getting all the yards on my route taken care of professionally, in a certain amount of time, while dealing with the weather and unexpected conditions of certain properties. Time management/multi taking professional!
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