Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Expert Analyst versed in Analytics area. Offering 6.5 years of experience organizing, modeling and analyzing data to forecast business trends. Efficient, decisive and thorough professional for improving healthcare services through data science and business intelligence is seeking a career in which can share experience in data analysis and visualization to present clinical and financial data (KPIs and dashboards), utilization findings, specific event reporting(medication administration, orders, etc.), service line\program performance, quality reporting, etc.
This dedicated professional enjoys demonstrating initiative with a “thinking out of the box” mentality and excited to utilize skills in healthcare business intelligence and data science to explore challenges, new possibilities, and learning opportunities while providing healthcare business solutions.

Work History
07/2018 to Current Analyst - Data Reporting Intermediate Do It Best Corp | Woodburn, OR,
  • Certified in Clinical Data Model along with existing Willow Inpatient and Proficiency in Willow Ambulatory, Anesthesia for EPIC.
  • Created dashboards for tracking COVID 19 , Microsoft Multi Factor Authentication Go-Live,Hospitals Go live Report Tracker for system leaders update and decision making.
  • Work with vendors to provide and validate dataset for development of Analytics Tool for Baptist.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Created SAP Dashboards and Reports for system to reduce reporting request volume and increase self reporting.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Coordinated statistical data analysis, design, and information flow.
    Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Produced multiple reports using advanced Excel spreadsheet functions for teams across systems.
  • Worked with different teams in organization to remove and make robust list of users in Ever Bridge alerts system.
  • Working with different Pharmacy directors and System administrator to provide data for Tennessee Health Association.
01/2016 to 10/2016 Software Developer Intern Als Limited | Fort Collins, CO,
  • Understanding Business, Functional and System Requirements.
  • Involved in creating and visualizing dashboards using Tableau desktop.
  • Developed various dashboards, used context filters, sets while dealing with huge volume of data.
  • Involved in creating calculated fields, table calculations, and Quick filters, Actions, Sets, Parameters, Sorting and Data Blending.
  • Involved and creating Hierarchies, Annotation, Formatting using Tabular reports and Tabular forms.
  • Using in Tableau Arithmetic Calculation, String manipulation and Date calculation and If/then else calculation.
07/2013 to 12/2014 Analyst Als Limited | Rochester, NY,
  • Support team in developing close working relationships with both customers and stakeholders.
  • Implementation of scorecards which helps business understand their scores.
  • Established strong working relationships with data providers from all areas of business to ensure accuracy and timely collation of KPIs, monitoring performance and ensuring quality.
  • Training to new joiners and Knowledge Transfer to team members.
  • Responsible for maintaining SLA Tracker which tracks reports KPI and Preparing Quality Packs .
  • Increased customer satisfaction rate to 99%.
  • Managing day to day change requests, ad-hoc queries.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
06/2012 to 07/2013 Analyst Magus Computus Systems And Solutions (P) Ltd | City, STATE,
  • Monitor and analyze data trends and identify potential opportunities, needs, issues and problems.
  • Involved in development of report on client request.
  • Ensure that daily productivity objectives were met in timely and efficient manner.
  • Always exceeded expectations set by process by aiming and attaining 98.00% to 100% accuracy.
  • Delivering customer's requirements with ease.
  • Generated Interactive Dashboards with Quick filters, Parameters and Actions to handle views more efficiently.
  • Developed various dashboards, used Context filters, Sets while dealing with huge volume of data.
  • Data-driven Decision Making
  • Healthcare Analytics
  • Advanced Microsoft excel
  • SAP Crystal
  • SAP Web Intelligence
  • SAP Universe Development
  • SQL
  • Tableau
  • Business Analysis
  • Project Management
  • Data Analysis
  • Process Improvement
  • Data flow oversight
Expected in 05/2016 Master of Science | Computer And Information Sciences Southern Arkansas University, Magnolia, AR GPA:
Expected in 05/2012 Bachelor of Technology | Computer Science Jawaharlal Nehru Technological University, Hyderabad, India, GPA:
  • Epic Certified
  • Kata Trained
  • Genpact Lean Certified
  • Genpact Bronze award for performance.
  • British Gas Customer Award for Performance.

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School Attended

  • Southern Arkansas University
  • Jawaharlal Nehru Technological University

Job Titles Held:

  • Analyst - Data Reporting Intermediate
  • Software Developer Intern
  • Analyst
  • Analyst


  • Master of Science
  • Bachelor of Technology

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