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AmeriCorps Member Healthy Futures Resume Example

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AMERICORPS MEMBER HEALTHY FUTURES
Professional Summary

Knowledgeable about organizing referrals, offering direct support and orchestrating effective outreach. Skilled at cultivating strong partnerships to advance organizational objectives. Enthusiastic eager to contribute to team success.

Skills
  • Skilled community-based case manager
  • Customer Service
  • Problem Resolution
  • MS Office
  • First Aid/CPR
  • Project Organization
  • Communications
  • Relationship Development
  • Team Building
  • Data Entry
  • Report preparation
  • Professional telephone demeanor
  • Order fulfillment
  • Computer proficient
  • Sales expertise
  • Complaint resolution
  • Strategic sales knowledge
  • IEP understanding
  • Creative problem solving
  • Lesson plan implementation
  • Middle school education
  • Elementary education
  • Special education
  • Verbal and written communication
  • Discipline
  • IEP documentation
  • Group and individual instruction
Work History
AmeriCorps Member Healthy Futures, 09/2018 to Current
Intercept Youth Services – Newport News , VA
  • Maintained and ordered supplies for activities
  • Planned and oversaw implementation of special Tai Chi for Better Balance, SAIL exercise for seniors activities and Parties, Vetrans Day Etc., accompany bus driver on day trips helping with organization
  • Conducted balance and fitness assessments
  • Developed and implemented themes and activities for adults 50+verying group numbers from 8-60+
  • Maintained individual records for health and wellness of seniors enrolled in exercise programs including tracking improvement in functioning
  • Certified SAIL Staying Active & Independent for Life, Tai Chi for Better Balance, Matter of Balance Coach, First Aid/CPR, Food Handlers permit
  • Kept equipment and games equipment and facilities organized and maintained
  • Observe seniors for signs of stress or illness, encourage social inclusion and engagement
  • Performed clerical duties, including registering participants and answering specific event inquiries
  • Provided clear instruction to activity and program participants to deliver fun and safety
  • Recruited volunteer speakers, entertainment and instructors for daily and special events
Independent Living Counselor, 09/2016 to 03/2018
Sunrise Senior Living – Wheaton , IL
  • Identified service gaps and located needed resources for individuals, including housing, work placement and other support
  • Build, coordinate and lead programs supporting individuals of all ages to promote independence and inclusion in community
  • Detailed program operations and participant activities with comprehensive record-keeping
  • Collaborated on program operations with supervisor and coworkers, including offering feedback from participants and improvement recommendations
  • Presentations to community, schools, social service, health providers and stake holders about our programs and services and within Central Washington Service area to expand community engagement and program outreach
  • Educated potential participants on available services and processes to engage in program
  • Worked with clients to improve life choices and maximize benefits of programs
  • Advance empowerment, inclusion, and wellness of all persons with disabilities through advocacy, community education, peer mentoring, and skill development so that they may realize independence and full participation in all areas of life
Personal Caregiver, 01/2011 to 03/2016
Waste Pro Usa, Inc. – Crestview , FL
  • Provided basic grooming and hygiene assistance to patients, including bathing and dressing
  • Provided safe mobility support to help patients move around personal and public spaces
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
  • Monitor medications and tracked behaviors to keep healthcare & family/ supervisor well-informed
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
  • Assisted disabled clients in any way necessary to facilitate independence and well-being
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming
  • Supervised daily activities and provided assistance when needed
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients
  • Worked to improve and enhance patient lives through effective and compassionate care
  • Developed rapport to create safe and trusting environment for care
Customer Service Representative, 11/2006 to 01/2011
Fairpoint Communications Inc. – City , STATE
  • Provided information to customers regarding FairPoint's service and bundle promotions, helped to open and activate new accounts
  • Consistent record of meeting company matrix in sales and service
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
  • Provided primary customer support to internal and external customers in fast-paced environment
Education
Bachelor of Arts: Sociology, 08/2006
Central Washington University - City, State
  • Received Soroptimist Club Scholarship
  • Majored in Sociology Minor Social Services
  • Course work in Psychology and Business Communications
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How this resume score could be improved?

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Resume Strength
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Resume Overview

School Attended

  • Central Washington University

Job Titles Held:

  • AmeriCorps Member Healthy Futures
  • Independent Living Counselor
  • Personal Caregiver
  • Customer Service Representative

Degrees

  • Bachelor of Arts : Sociology , 08/2006

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