Over 29 years in the financial services industry, with a proven track record of achieving operational excellence and delivering franchise wide strategic initiatives.
Subject matter expert in operational risk management.
Proven track record of delivering against regulatory reform initiatives.
Exceptional at cultivating relationships and collaborating across large organizations.
Strong leadership capabilities and known for attracting and developing top talent.
Promotes diversity and inclusion to create a world-class organization.
Work History
Americas Head of Operational Risk Management, Managing Director, 08/2014 to Current Microsoft Corporation – Overland Park, KS,
Responsible for improving risk management, strengthening controls, and enabling profitable growth within the Americas risk appetite, by providing independent aasessment of, and effective challenge to, risk processes, policies, standards, framework and governance.
Develops the ORM strategy, risk appetite, vision, policies and direction for the Americas region and DB Group, aligned with the Bank's corporate and business objectives
Provides strong leadership and oversees an operational risk team of 25 responsible for ensuring regional business units proactively identify, report, risk assess, and remediate operational risks
Responsible for a team of 25 overseeing the development of the operational risk framework application in the Region, providing independent second line of defense effective challenge
Active engagement with US and home country regulators on issues and remediation plans
Fosters relationships with senior management across the 3 Lines of Defense to ensure clear allocation of responsibilities for the management of operational risk
Cultivates a strong engagement model with US legal entity Risk Committees and Boards
Responsible for global operational risk coverage model for Technology, Operations and Legal
Successfully developed and implemented DB's approaches to Comprehensive Capital & Analysis stress testing for two bank holding companies
Provides direction and leadership for the Americas as a key member of various leadership Committees
Provides independent Board leadership for DB National Trust Company
Member of the DB Americas Diversity & Inclusion Council
Global Divisional Operational Risk Officer, Director, 2009 to 2011 Deutsche Bank – City, STATE,
Responsible for the division's global compliance with the Firm's Operational Risk Management framework under the Advanced Measurement Approach (AMA) for quantification of operational risk.
Ensured consistent application of the Bank's proprietary operational risk framework across the Corporate Banking & Securities division, through proactive identification, assessment and mitigation of operational risk.
Developed and implemented the division's Operational Risk Management governance model in 2009, which resulted in the successful closure of all external regulatory findings.
Introduced the Operational and Financial Integrity Program (OaFI) in 2009 to prevent and detect behavior outside of firm policies through a core set of metrics to monitor employee business practices.
Enhanced the division's Global Supervision operating model and OaFI with the inclusion of business scorecards to report red flags/non compliance with operational and supervisory standards.
Americas Head of Operational Risk Management, Managing Director, Current to Current Deutsche Bank – City, STATE,
Corporate Banking & Securities, Global Divisional Operational Risk Officer (continued).
Developed and implemented the Global Supervisory System, the warehouse for supervisory certifications and compliance with the division's Written Supervisory Procedures.
Represented the division on the Global Operational Risk Management Committee and Information Security Executive Committee.
Educated employees in operational risk identification, assessment, escalation, recording and mitigation within the Bank's operational risk framework.
Identified Top Risks and executed the Annual Risk Control Self Assessment (RCSA) process designed to identify and assess risk potential pertaining to structure, process, people and systems.
Developed new risk management approaches based on industry and risk management trends and regulatory developments.
Managed the delivery of key OR MIS to the business including business level Economic Capital and Risk Weighted Assets analysis resulting from operational risk losses.
Global Chief Operating Officer, Director, 2005 to 2009 Deutsche Bank – City, STATE,
Global Chief Operating Officer for the global securitization division encompassing ABS new issue, ABS trading, Asset Finance, RMBS and CDO/CLO
Performed all facets of the COO role including business strategy development, financial reporting and analysis, budgeting, new product development, resource management and operational risk management
Assisted in the development of the UK sub prime mortgage origination platform and the integration of two acquisitions which launched DB into the US mortgage origination market.
Responsible for onboarding the strategic vendor of choice and for managing compliance with service level agreements
Global Chief Operating Officer, Current to Current Deutsche Bank – City, STATE,
for the global securitization division which encompasses ABS new issue, ABS trading, Asset Finance, RMBS and CDO/CLO.
Performed all facets of the COO role inclusive of business strategy development, financial reporting and analysis, budgeting, new product introduction, resource management and operational risk management.
Assisted in the development of the UK sub prime mortgage origination platform and the integration of Mortgage IT and Chapel Lending which launched DB into the US mortgage origination market.
Director Global Rates, Business Manager, 2002 to Current Deutsche Bank – City, STATE,
Managed the front to back operations for the US Treasury, Agency and Core Rates business in the Americas.
Developed and fostered key relationships across support functions to ensure execution of business strategy.
Responsible for monitoring new product introduction and legal entity compliance.
Director Business Manager, 2000 to 2002 Bankers Trust Company – City, STATE,
Vice President - Finance, Product Controller, 1997 to 2000 Bankers Trust Company – City, STATE,
Responsible for Convertible Bonds and Equity Trading Product Control.
Vice President - Internal Auditor, 1996 to 1997 Federal Reserve Bank Of New York – City, STATE,
Commissioned Bank Examiner, 1992 to 1996 Federal Reserve Bank Of New York – City, STATE,
Performed bank holding company examinations on financial institutions operating in the US.
Chief Operating Officer, Director, Americas Group Technology & Operations, Current to Current Deutsche Bank – City, STATE,
Articulate strategic objectives providing leadership and direction to IT and Operations management.
Translate strategy into operating plans for delivery and provide oversight and guidance ensuring effective implementation.
Executed cost strategy and global footprint rationalization by offshoring and nearshoring over 700 staff while maintaining business resiliency.
Managed regional headcount and resource allocation for over 3,000 staff across the Americas.
Provided business intelligence through targeted reporting and analysis of the divisions performance against SLAs, KPIs and KRIs, directing appropriate intervention to address and meet client needs and market trends.
Directed the annual budgeting and reforecasting process.
Responsible for the regional Operational Risk Management and Control framework for the Americas.
Represented Group Technology & Operations on various regional and global governance committees.
Founder and chairperson of the division's regional mobility forum.
Chairperson for Group Technology & Operations Women Connect, the division's gender diversity program.
Affiliations
Board Member, Deutsche Bank National Trust Company
Chairperson, Women on Wall Street, a Deutsche Bank Employee Resource Group
Global Association of Risk Professionals (GARP)
The Women's Bond Club
Advisory Board Member, OpRisk North America
Sadie Nash Foundation
Young Women's Leadership Network
Education
BBA: Finance, Expected in 1989 Hofstra University - Uniondale, NY GPA:
MBA: Finance, Expected in 1991 Hofstra University - Uniondale, New York GPA: International Finance Error! Unknown document property name.
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Job Titles Held:
Americas Head of Operational Risk Management, Managing Director
Global Divisional Operational Risk Officer, Director
Americas Head of Operational Risk Management, Managing Director
Global Chief Operating Officer, Director
Global Chief Operating Officer
Director Global Rates, Business Manager
Director Business Manager
Vice President - Finance, Product Controller
Vice President - Internal Auditor
Commissioned Bank Examiner
Chief Operating Officer, Director, Americas Group Technology & Operations
