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American Express Card Sales Associate Resume Example

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AMERICAN EXPRESS CARD SALES ASSOCIATE
Summary
Motivated Human Resources Professional accomplished in managing contractor staffing needs, including staffing vendors, business planning, time tracking and implementing standard processes.
Highlights
  • Staff development
  • Staff management
  • Cross-cultural relations background
  • Staff development
  • Established track record of progressive responsibility
  • Effective trainer
Accomplishments
Audited HRIS database and received special recognition with “Thank You Award.” Revamped orientation process for all new hires, which was implemented company-wide.
Experience
American Express Card Sales Associate Jan 2015 to Aug 2015
 Alorica － Huntsville, AL
  • Cold-called prospective customers and received inbound sales lead calls with high close-rate.
  • Established new customer accounts.
  • Generated high volume of referrals.
Service Network Dispatcher May 2014 to Aug 2014
 Cross Country Home Services － Sunrise, FL
  • Developed effective relationships with all call center departments through clear communication.
  • Built customer loyalty by placing follow-up calls for customers who reported product issues.
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
Office Assistant Aug 2013 to May 2014
 Oakwood University － Huntsville, AL
  • Handled media and public relations inquiries.
  • Maintained front desk and reception area in neat and organized fashion.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Created PowerPoint presentations used for business development.
Skills
business development, call center, Strong interpersonal skills, Excellent communication, dictation, fashion, notes, Excel spreadsheets, Microsoft Office, PowerPoint presentations, neat, Proofreading, public relations, reception, Report writing, Sales
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Resume Overview

Companies Worked For:

  • Alorica
  • Cross Country Home Services
  • Oakwood University

Job Titles Held:

  • American Express Card Sales Associate
  • Service Network Dispatcher
  • Office Assistant

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