Cheerful and upbeat Customer service repesentitive with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues. Driven, personable customer service reprenetative with over 11 years of experience interfacing with clients. Dedicated outside-the-box strategic thinker. Extensive expertise in customer relationship management, conflict resolution, time management and document control. Attentive Cashier with 11 years of experience guiding top-quality talent. Manages staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy. Energetic professional with documented success in managing retail sales, inventory control and advertising. Well-versed in running successful retail store, including opening and closing procedures. Talented at motivating employees to performance excellence. Service-focused professional and friendly team player with knack for building productive working relationships. Extensive cash handling experience. Friendly and engaging Cashierwith history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
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