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JR
AMAZON
Professional Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Reliable and upbeat Direct TV successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Multi-talented In Direct TV consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Customer service im good with talking to people Spanish and English about resolving any type of problem!
  • Organization
  • Project organization
  • Problem resolution
  • Process improvement
Work History
08/2019 to 03/2020AmazonJeffery Preston Bezos | Hazleton , PA
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
12/2018 to 05/2019Area Wide Protective Flagger Force | Bloomsburg, PA
  • Professionally communicated with motorists stuck in stopped traffic.
  • Organized and maintained site equipment during slow hours.
  • Developed advanced traffic routing plans in metropolitan areas.
  • Patiently directed motorists towards detours and alternate routes.
  • Intimately familiar with flagging safety regulations and equipment as published by OSHA.
  • Familiar with use of hand signaling procedures.
  • Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Controlled flow of automotive traffic under direction of project supervisor.
  • Provided essential instructions to foremen, crew chiefs and other flaggers.
  • Calmly managed clearing of path during passage of emergency vehicles.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Loaded and unloaded building materials used for construction.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Worked with speed and accuracy to consistently meet production standards.
08/2018 to 12/2018Direct TV Technician MasTec Network Solutions | Scranton, PA
  • Liaised with key accounts to deliver targeted administrative support, including estate, household and property management.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Remained alert to problems or health issues of clients and competently responded.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Maintained appropriate filing of personal and professional documentation.
  • Monitored and assisted residents through individual service plans.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • I would also call the customer before arriving at the home to let them know i am a technician that's arriving for there appointment also i would communicate with a Spanish customer if they needed more upgrades or other essentials they need for there cable
  • Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
  • Completed all job reports and logs immediately following service calls.
  • Utilize control mechanisms or hands-on procedures to operate machines.
  • Perform complex mechanical alignments and calibration of equipment to quality standards.
  • Meticulously tracked all parts and devices used on each service call.
  • Read manuals and manufacturer instructions to effectively install and troubleshoot devices.
  • Maintained quality assurance and customer satisfaction objectives.
  • Realigned production plans to boost productivity without dramatically increasing costs.
  • Applied strong mathematical knowledge and used various math applications.
  • Determined maintenance requirements and assigned repairs to qualified employees.
03/2017 to 11/2017Direct TV TechnicianMastec Inc. | Scranton , PA
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Handled all incoming information requests for several busy executives.
Education
05/2015Diploma | Construction EngineeringHazleton Area High School, Hazle Township, PA
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Resume Overview

Companies Worked For:

  • Jeffery Preston Bezos
  • Flagger Force
  • MasTec Network Solutions
  • Mastec Inc.

School Attended

  • Hazleton Area High School

Job Titles Held:

  • Amazon
  • Area Wide Protective
  • Direct TV Technician

Degrees

  • 05/2015 Diploma | Construction Engineering

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