Medical Assistant Student in training. Currently enrolled in the Medical Assistant Program at Sanford-Brown College of Dallas, Texas. Also currently employed as an Airline Reservation Agent for the last 14+ years. Fast-learner and enthusiastic about working in a hospital setting.
Will be seeking certification upon completion of the program.
Made flight reservations for customers in the domestic and international frequent flier program as well as any paid flight arrangements. Obtained high sales in all of these departments. Recognized by customers as well as supervisors for great customer service. Fixed any problems that were created by airline, or passengers to their reservation. Provided necessary information to passengers for the successful completion of their trip. Maintained confidentiality of personal flight information of the passengers and program members.
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