Airline Manager Resume Example
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AIRLINE MANAGER
Experience
Airline Manager
October 2011 to CurrentInternatia Airlines － STATE
October 2011 to CurrentInternatia Airlines － STATE
- Set up regular inter-department meetings to open communication.
- Coordinate with airport vendors regarding fueling and catering logistics.
- Issue travel and hotel vouchers for passengers on overbooked and canceled flights.
- Enforce safety and security measures and protect sensitive zones.
- Update the flight attendant manual and brief staff on changes.
Airline Manager
May 2007 to September 2011Great Western Airlines － STATE
May 2007 to September 2011Great Western Airlines － STATE
- Developed and implemented improved customer service protocols to increase satisfaction.
- Revamped training procedures to improve performance and safety ratings.
- Initiated mentoring program with senior and new staff to increase understanding.
- Completed spot inspections of aircraft and staff performance and recommended changes.
- Improved overall maintenance and equipment performance through proactive program changes.
Airline Manager
June 2003 to April 2007Sequoia Private Air － STATE
June 2003 to April 2007Sequoia Private Air － STATE
- Trained flight attendants and hostesses on customer service procedures.
- Cultivated high-value clientèle and secured repeat business with over 60% of customers.
- Maintained privacy of all customers and ensured attendants did the same.
- Recruited top pilots to maximize performance.
- Provided in-flight amenities such as entertainment food and beverages.
Education
Bachelor of Science : Business Management, 2003University of California － StateBusiness Management Want more? Check out our other examples. See More Examples
Skills
Customer service, Detail-oriented, Financial, focus, logistics, meetings, mentoring, program implementation, protocols, Safety, Strategic planning
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Resume Overview
School Attended
- University of California
Job Titles Held:
- Airline Manager
Degrees
- Bachelor of Science : Business Management , 2003
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