Guest-oriented Customer Service Agent with advanced-level reservation and customer service skills. Proficient in effectively managing daily correspondences and operational tasks to exceed customers' expectations and expand customer base. Friendly, organized and hardworking with strong skills in Qick, Saber, Net Tracer Production and AirPortal.
International relations graduate with background in International Affairs and International Diplomacy. Hardworking and reliable worker with strong ability in customer service. Offering my muticultural and diverse skills to breach gaps between multiple cultures and languages. Highly organized, proactive and punctual with team-oriented mentality.
Critical thinking and problem solving
· Teamwork and collaboration
· Professionalism and strong work ethic
· Oral and written communication
· Attention to detail
· Ability to speak and write French
· MS Office
· Passenger assistance
· Friendly service mentality
· Quick and Netracer software proficiency
· Excellent work ethic
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