I am a Samoan decendant currently working as a Air New Zealand Consultant Supervisor who handles customer queries and complaints on inbound and outbound calls. I am an honest and reliable individual who is competent in listening to the needs of my customers and feeding that back to the team I supervise in a way that supports the customer as well as my team. This makes me a team player as I believe communication within a team is important. I believe that my skills and experiences give me the courage to work in the environment of a Residential Youth Worker. I believe this role requires an energetic person such as I who is a fast learner and able to be in a busy and challenging environment. I have a strong work ethic and attention to detail, thus I am eager to make contributions and apply my skills, while building on my experience to work as a Residential Youth Work.
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