agile coach scrum master resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Well seasoned servant-leader with 5+ years proven track record of successfully managing and delivering enormous satisfactory projects while building high performance self-organized teams driving the attainment of business goals. Skilled in Agile methodology and application of it numerous frameworks, coaching and mentoring highly capable teams, removing impediments and leading global cross-functional co-located and offshore teams through collaborative, open communications, establishing clear objectives and accountabilities.
Skills
Excellent servant leader leading by example with high problem solving skills, written and oral communication skills.
Strong interpersonal skills, highly adapt at diplomatically facilitating discussions and negotiations with stakeholders.
Ability to work independently or in a team/cross-functional teams, manage and prioritize multiple projects.
Experience with Software Development Life Cycle (SDLC).
Facilitated SAFe framework and people management at the portfolio level
Removed impediments that could cause roadblocks, bottlenecks or dependencies on any project.
Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity and rework.
Drove Scrum team progress to overcome obstacles and realize success throughout life of each iteration/sprint.
Monitored iteration/sprint progress from start to finish using metrics; Burndown charts, Burnup charts, Velocity, etc.
Worked effectively with multiple Scrum teams both co-located and geo-distributed.
Built and utilized reporting systems to keep customers and management in loop with latest information.
Provided extensive guidance on Agile methodology and scrum/SAFe processes to highly effective teams with goals of improving quality and productivity.
Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
03/2015 to 03/2017
Scrum MasterApplied Research Associates, Inc. – Leonardo, NJ,
Transitioned the organization from Waterfall Methodology to adopting Agile methodology and Scrum framework which yielded higher ROI and optimal customers satisfactions of 75%.
Shielded scrum team from external interference for optimal productivity and success of Agile process.
Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
Closely collaborated with project members to identify and quickly address problems.
Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
Applied agile methodology to shorten cycle time and achieve target margins.
01/2012 to 01/2015
PROJECT MANAGERSharp Decisions – New York, NY,
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Aligned with staff members to develop, identify and achieve assigned goals and initiatives.
Drove team success through shared vision and recognition of quality performance.
Determined and implemented safe, efficient and cost-effective solutions to issues.
Reduced corporate expenses by driving cost-effective vendor and supplier purchases.
Increased customer satisfaction by 76% by solving problems and concerns effectively.
Increased customer satisfaction through adherence to all quality standards and customer requirements.
Orchestrated projects within strict timeframes and budget constraints by employing critical thinking to solve complex problems and working closely with senior leaders.
01/2011 to 01/2012
PUBLIC RELATIONS OFFICERTraditions Spirits – Thackerville, OK,
Managed service projects from start to finish by finding partners, making detailed plans and executive projects.
Developed campaigns to increase public awareness of company and engage customers.
Worked with marketing department on branding strategies.
Gathered information on customer opinions and adjusted plans to capitalize on current trends.
Maintained proactive media relations program by distributing news releases for placement, building strong relationships and monitoring all forms of media.
Monitored marketing content for quality, accuracy and impact.
Education
Expected in 2010 to to
Bachelor of Science: INDUSTRIAL RELATIONS AND PERSONNEL MANAGEMENT LAGOS STATE UNIVERSITY - NIGERIA, GPA:
Certifications
Certified Scrum Master
Certified Scaled Agile Framework (SAFe)
Certified Information Technology Integrated Library (ITIL) V4
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