Results-driven individual with track record of excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in medical terminology, products and services to effectively address and respond to public and personnel inquiries. Bilingual, fluent in both English and Spanish. General Lines Agent- Life, Accident, Health and HMO. Licensed by the Department of Insurance of Texas.
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