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agency owner and medical director resume example with 12 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Medical Director offering 13 years of building robust service delivery models and achieving optimal patient outcomes. Accomplished in growing practice year-over-year through effective business development and marketing strategies. Successful in building strong relationships with patients, staff and local healthcare partners.

Skills
  • Strategic Planning
  • Case management
  • Records management
  • Patient Health Education
  • Practice management
  • Direct Patient Care
  • HIPAA
  • Clinic administration
  • Patient care
  • Clinical Quality Improvement
  • Clinical studies
  • Clinical education
  • Patient relations
  • Business Development
  • Project oversight
  • Pharmacy operations management
  • Staff Management
  • Drug inventory management
  • Drug utilization review
  • Healthy meal preparation
  • Medication dispensing
  • Inventory and restocking
  • Therapy programs
  • Wellness services
  • Occupancy strategies
  • Immunizations
  • Seasoned in medical clinical procedures
  • Team Building
  • Loss prevention management
  • Training and mentoring
  • Multidisciplinary team collaboration
  • Relationship building and retention
  • Profit improvements
  • Patient education and counseling
  • Hiring and recruitment
Work History
Agency Owner and Medical Director , 01/2016 - Current
La Rabida Children's Hospital Chicago, IL,
  • Optimized case and clinical management and recommended plans to improve safety and health programs.
  • Verified effective, consistent communication between department heads, medical staff and governing boards through board meeting attendance and synchronization of interdepartmental functions.
  • Drove planning for business development and relationship building with healthcare partners.
  • Improved patient outcomes and delivery of care through improved clinical quality processes.
  • Evaluated vendor contracts for practice specialists and operations staff, and reviewed non-contracted instrumentation technology vendor agreements.
  • Reviewed material used by medical team as part of Medical Review Board standards.
  • Conducted care strategy evaluations on a 90 day basis to identify areas requiring improvement.
  • Created robust systems and controls to improve patient records management.
  • Developed quarterly and yearly objectives, goals and budgets in addition to devising suggestions to decrease spending.
  • Developed alliances with internal departments, including nursing, physical therapy and pharmacy units, resulting in improved communication and performance throughout region.
  • Drove significant improvement in achievement of goals related to health, safety and employee relations.
  • Focused on preventive care and proactive identification in care management of high-risk patients to lower costs.
  • Monitored industry trends and advances in evidence-based medicine to purchase and utilize innovative equipment while maintaining operating budgets and expenditures.
  • Assessed performance of all procedures, including medical care, equipment, supplies, and pharmaceutical drugs.
  • Educated and mentored more than 4 dozen medical students.
  • Created effective marketing plans to attract new patients to practice.
  • Supervised clinical staff, providing continuous professional development opportunities and training to maintain and strengthen competencies.
  • Oversaw and developed clinical departments through hiring, training and evaluating staff.
  • Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
  • Attended healthcare conferences to stay abreast of evolution of technology and implemented improvements in practice.
  • Represented staff at meetings and on designated committees relative to areas of specialty or service.
  • Maintained compliance with local, national and federal requirements for staff education and certifications.
  • Developed criteria for test orders and trained staff regarding data acquisition methods and escalation protocol.
Certified Nursing Assistant, 01/2011 - 07/2015
La Rabida Children's Hospital Park Forest, IL,
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep charge nurses informed of changes.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Participated in numerous fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering nurse delegated treatments and evaluating patient needs.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Certified Nursing Assistant, 11/2008 - 11/2011
The Weatherly Inn City, STATE,
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep charge nurse informed of any changes.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Participated in Numerous fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering nurse delegated treatments and evaluating patient needs.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
Education
Associate of Science: Home Health Hospice , Expected in 02/2018
-
21st Century Skills Academy - West Springfield, MA
GPA:
Status -
Associate of Science: Home Care Agency Study, Expected in 06/2016
-
21st Century Skills Academy - West Springfield, MA
GPA:
Status -
Associate of Science: Certified Nursing Assistant , Expected in 04/2012
-
Kamanga Nursing School - ,
GPA:
Status -

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Resume Overview

School Attended

  • 21st Century Skills Academy
  • 21st Century Skills Academy
  • Kamanga Nursing School

Job Titles Held:

  • Agency Owner and Medical Director
  • Certified Nursing Assistant
  • Certified Nursing Assistant

Degrees

  • Associate of Science
  • Associate of Science
  • Associate of Science

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