afternoon supervisor resume example with 13+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Quality focused worker well versed in all aspects of running a retail establishment. Customer-relations focused sales expert with unparalleled communication and relationship-building talents. Growth-minded individual with demonstrated leadership characteristics. Passion driven, Hardworking, and knowledgeable professional with a track record of success in the ever growing field of motor sports.
Skills
Relationship building
Work ethic
Customer service
Friendly, positive attitude
Collaboration
Knowing when to lead and when to follow
Team management
Decision-making
Education and Training
Hocking CollegeNelsonville, OHExpected in ā ā:Natural Resources Law Enforcement - GPA:
studied for 2 semesters
Hocking CollegeNelsonville, OHExpected in ā ā:Alternative Energy And Fuel Cells - GPA:
studied for 3 semesters.
Penn State University New Kensington BranchNew Kensington, PA, Expected in ā ā:Mechanical Engineering Technology - GPA:
studied this for one semester
Highlands Senior High SchoolNatrona Heights, PAExpected in 06/2007 ā āHigh School Diploma: - GPA:
Completed professional development in retail trades
Completed coursework in physics as an elective
Experience
Prestige Healthcare - Afternoon Supervisor Toledo, OH, 10/2016 - Current
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Enhanced sales by implementing merchandising and promotional improvements.
Promoted culture of customer focus, product knowledge, and production solutions to build loyal customer base.
Processed all cash, credit and check transactions with POS system and cash register.
Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
Identified key areas within store where merchandise displays needed to be fixed and items required restocking.
Demonstrated high level of customer service by engaging clients at external events and offering sales assistance.
Promoted key products and features to customers to generate interest and drive revenue growth.
Identified opportunities to enhance sales and team performance while controlling shrink and retaining customers.
Checked sales floor to verify availability of properly merchandised inventory for sale.
Monitored stock levels for reorders, client requests and maximum profitability.
Leveraged advanced market knowledge and business expertise to seek out continuous improvement opportunities.
Managed inbound orders for accuracy and imported the inventory to the system with up to date costs.
Maintained clean, safe working environment by removing waste from job site prior to shift completion.
Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
Examined completed pieces to check for defects and sorted items according to identified flaws.
Kept machines running at peak efficiency to meet demanding production targets.
Took measurements with calipers and gauge readers to maintain tolerances.
Operated pallet jacks and forklifts to load and unload supplies and materials.
Participated in company training sessions to improve skills and boost company knowledge.
Curative Care - Appliance Delivery and Installation Milwaukee, WI, 06/2007 - 01/2013
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Loaded, balanced and secured product to safely transport goods.
Retained valid proof of insurance and registration in vehicle at all times.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Delivered customer orders to homes and places of business within established time frames.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
Maintained part inventory for on-site installation, maintenance and repair of appliances.
Tested appliance operation following installation to make adjustments for optimal performance.
Instructed customers on how to properly operate, care for and configure appliances.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Pierszwa - Landscape Worker City, STATE, 06/2007 - 01/2013
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Pruned trees and bushes to improve visibility and shapes.
Operated and maintained a large amount of various equipment and their attachments such as, trucks, trailers, mowers, trimmers, chainsaws, leaf blowers, leaf vacs, edgers, log splitters, chippers, excavators, skid loaders, brush hogs, and farm tractors.
Also operated belt fed industrial grinders, and the system for dispensing and applying the dye in order to produce mulch from raw material such as wooden pallets.
Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Prepared soil and gardens to plant with mulch and sod.
Removed poison ivy and other harmful plants while wearing protective gear.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Applied weed and pest control chemicals to protect customer lawns.
Additional Information
To explain the overlap of job experiences from 2007-2013. I started at both jobs around the same time scheduled 3 days a week for each job. I left those positions to pursue furthering my education. I continued to work at both positions upon returning.
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