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Aftermarket Communication Event Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Websites, Portfolios, Profiles
  • www.linkedin.com/pub/delviati-tarida-Claire/32/416/489
Professional Summary
Organized, driven and efficient Executive Assistant with 15 years job experience supporting top-tier executives in office administration, marketing, and accounting.  Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives.
Skills
  • Excellent secretarial matters (handling multi-line phone, filing, schedule management, conference planning etc)
  • Excellent event planning.
  • Excellent communication skills.
  • 50 WPM typing speed.
  • MS Office program proficiency
  • Results-oriented
  • Strong interpersonal skills
  • Accurate and detailed
  • Excellent planner and coordinator
  • Pleasant demeanour
  • Dedicated team player
  • Critical thinker
  • Project planning
  • 'Can-do' attitude
  • Problem solving
Work History
02/2012 to 03/2014
Aftermarket Communication & Event Manager Warnermedia OH, State,
  • Manage Aftersales Communication strategic platform and process to be aligned with overall global brand guideline and company goals.
  • Secure availability of relevant Aftersales Communication material to support Product Offer Sales and Service related to sales campaign.
  • Prepare annual Aftersales marketing budget (communication and event) and responsible for total cost/benefit.
  • Provide Aftersales Communication expertise for the Soft Product offering to secure Competence Development fulfilment in the market.
  • Act as main interface for Aftersales Communication related matters with other marketing functions as well as other departments.
  • Responsible for Aftersales marketing activities events in-line with promotional/campaign activities as aligned by brand strategy.
  • Responsible for Aftermarket events media coverage.
  • Initiate to propose and implement join event with brands that have similar target audience and brand image.
  • Manage and ensure crystal clear briefing and direction (written/verbal) to event organizer or other vendors who was assigned in any marketing event/project.
  • Manage and ensure suppliers deliver their duties on time, quality meet (exceed) company's expectations and within budget.
  • Responsible for the overall arrangement and act as the escort of Annual VIP Customer trip and Dealer Sales Incentive trip to Sweden, France, Japan and Thailand and ensure customers/sales force able enjoy the program until departure.
  • Establish and maintain internal cross-function, dealer, customer and supplier relationships.
02/2009 to 01/2012
Executive Assistant to President Director Kbkg Dallas, TX,
  • Prepare presentation (from searching and finding raw material) and minutes taking.
  • Manage and ensure the President was fully briefed on diary commitments/papers/travel arrangements.
  • Report to the President for business urgent matter while he was away.
  • Provide ad hoc support and supervise daily administration of the office (act as General Affairs, Purchasing & Human Resource), e.g. office supplies, legal contract and supervise receptionist/drivers/cleaning service.
  • Responsible on the high level / VIP visit and event internally and externally, including preparing their program during visit period.
  • Prepare event/project budget proposal and responsible for its spending.
  • Handling President's office petty cash.
  • Establish and maintain internal cross-function, dealer, and supplier relationships.
  • Created expense reports, budgets and filing systems.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Coordinated dealer visitations, company special events and other employee morale functions.
06/2001 to 11/2008
Senior Secretary BRISTOL-MYERS SQUIBB City, STATE,
  • Prepare presentation and minutes taking.
  • Manage and ensure the BUD was fully briefed on diary commitments/papers/travel arrangements.
  • Prepare proposals for marketing & sales program (e.g. Consumer Program, Master List Discount & Control Projection Expense).
  • Organize workshop and full-board meetings for both internal and external purposes, such as teleconference with branch offices, National Sales Meetings, Annual National Company Conference, Consumer Programs both in Indonesia and overseas.
  • Provide promotional materials to support Marketing and Sales Programs (from dealing with vendor, receipt and allocation goods, arrange the payment with Finance).
  • Arrange marketing event/campaign: new product launch, medical workshop, direct selling at exhibition, road show, ads and TV commercial.
  • Coordinate and summarize with Finance Department on variety of administrative matters, such as payment of department expenses, settlement budget monthly programs and department floater.
  • Handle staff order of company products (e.g. nutrition and medicine products).
  • Establish some computer systems in order to track sales and marketing data easily.
  • Establish and maintain internal cross-function, distributor, doctors, drug stores and vendor relationship.
  • Created expense reports, budgets and filing systems.
04/2000 to 05/2001
Executive Secretary (contract based) AUSTINDO NUSANTARA JAYA (PLANTATION) City, STATE,
  • Manage and ensure the GM was fully briefed on diary commitments/papers/travel arrangements.
  • Locate land opportunities to expand agriculture business by sorting incoming quotation.
  • Establish computer system in order to track project data easily.
  • Establish and maintain internal cross-function, buyer and vendor relationships.
  • Created expense reports, budgets and filing systems.
01/1994 to 05/1996
Marketing Assistant COCA COLA AMATIL City, STATE,
  • Prepare budget proposals for marketing program.
  • Provide promotional materials to support Marketing and Sales Programs (from dealing with vendor, receipt and allocation goods, arrange the payment with Finance).
  • Responsible for marketing activities events in-line with promotional/campaign activities as aligned by company strategy.
  • Manage and ensure crystal clear briefing and direction (written/verbal) to event organizer or other vendors who was assigned in any marketing event/project.
  • Manage and ensure suppliers deliver their duties on time, quality meet (exceed) company's expectations and within budget.
  • Coordinate and summarize with Finance Department on variety of administrative matters, such as settlement budget monthly programs and department petty cash.
  • Establish and maintain internal cross-function, buyer and vendor relationships.
  • Created expense reports, budgets and filing systems.
  • Compiled marketing reports and establish computer system for data tracking.
Education
Expected in 1994
BBA: Business Administration
Institute of Business and Multimedia ASMI - Jakarta, Indonesia
GPA:
  • 3.26 GPA
  • Coursework in Business Administration, Communications and Accounting
Expected in
English Course at Indonesia-America Language Institution, Advanced Level (1994), Indonesia *Accounting Course at LPKJ Institution, Basic Level (1991), Indonesia:
- ,
GPA:
English Course at Indonesia-America Language Institute (Advance Level graduated)
Accomplishments
  • Developed UD Filtrations PCK (Product Comparison Kit) as the 1st product simulator for brand UD – collaborate with Parts team; year 2012.
  • Developed UD Lubricants marketing materials (e.g. brochure, POS, merchandise); year 2012.
  • Developed Renault Trucks Indonesia Mining Parts & Services catalogue; International Brand Project; year 2013.
  • Developed Volvo Indonesia Dealer Network apps (touch screen) – collaborate with Volvo Construction Equipment network development team; year 2013.
  • Launched Renault Trucks Optifuel Training and video development; International Brand Project; year 2013.
  • Involved in VISTA World Competition as Aftermarket Marketing Officer for Region Indonesia; International Brand Project; year 2012-2013.
  • Involved in VOLVO FUELWATCH World Competition as Aftermarket Marketing Officer for Region Indonesia; International Brand Project; year 2012-2013.
  • Developed Lubricants Brand Island as one of new lubricant marketing strategy for exposure; year 2014.
  • Successful in arranging Annual VIP Customer Trips and Dealer Sales Incentive Trip to France, Sweden, Thailand and Japan; year 2012-2014.
  • Personal Profile coverage on TAMBANG (mines) magazine, Jakarta – Indonesia, year 2014 
  • Job promotion as Aftermarket Communication & Event Manager; year 2012.
  • Appointed as Project Manager for office relocation with accomplishment as scheduled; 2010
Skills
Accounting, administrative, ad, ads, advertising, Basic, brand strategy, brochure, budget, contracts, crystal, clients, direction, drivers, English, Finance, Human Resource, image, inventory, legal, marketing strategy, marketing, market, marketing materials, Meetings, office, Network, organizer, POS, project leader, promotion, promotional materials, proposals, proposal, Purchasing, quality, receptionist, selling, Sales, strategy, strategic, Phone, TV, travel arrangements, video, VISTA, written

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Resume Overview

School Attended
  • Institute of Business and Multimedia ASMI
Job Titles Held:
  • Aftermarket Communication & Event Manager
  • Executive Assistant to President Director
  • Senior Secretary
  • Executive Secretary (contract based)
  • Marketing Assistant
Degrees
  • BBA
  • English Course at Indonesia-America Language Institution, Advanced Level (1994), Indonesia *Accounting Course at LPKJ Institution, Basic Level (1991), Indonesia