Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) XXX-1000 - Cell: - resumesample@example.com - -
Summary
. Objective . A challenging and rewarding customer service position in a successful organization.
Highlights
  • Skilled in MS Office, Outlook, & Salesforce
  • Customer-oriented
  • Upselling and consultative selling

Product training and placement


  • Exceptional customer service skills
  • Strong interpersonal skills
Accomplishments

Top 10% in performance for 2012 with Angie's List

Experience
01/2013 to Current
Advertising Account Manager Taboola Amsterdam, NY,
  • Manage a portfolio of 300+ advertising companies with a total value of approximately $625,000
  • Evaluate, upsell, and renew advertising contracts before they expire
  • Consult with companies wanting to cancel advertising to retain their business
07/2011 to 02/2013
Member Retention Arapahoe County Littleton, CO,
  • Received phone calls from Angie's List members that wanted to cancel their memberships
  • Maintained professional, discrete, and courteous demeanor while assisting customers.
  • Analyzed customer accounts and utilized proper retention tactics to try to save from canceling
02/2011 to 07/2011
Zoning Inspector Department Of Code Enforcement City, STATE,
  • Inspected zoning violations in Marion County
  • Advised citizens and business owners how to correct violations
  • Contracted third party companies to correct violations and bill responsible parties
Education
Expected in 2008
Bachelor of Arts: Sociology
University of Nebraska-Lincoln - ,
GPA:

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resume Strength

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Resume Overview

School Attended

  • University of Nebraska-Lincoln

Job Titles Held:

  • Advertising Account Manager
  • Member Retention
  • Zoning Inspector

Degrees

  • Bachelor of Arts

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