Montgomery Street, San Francisco, CA 94105
Home: (555) XXX-1000 - Cell: - resumesample@example.com - -
. Objective .
A challenging and rewarding customer service position in a successful organization.
- Skilled in MS Office, Outlook, & Salesforce
- Customer-oriented
- Upselling and consultative selling
Product training and placement
| - Exceptional customer service skills
- Strong interpersonal skills
|
Top 10% in performance for 2012 with Angie's List
01/2013 to Current Advertising Account Manager Taboola – Amsterdam, NY,
- Manage a portfolio of 300+ advertising companies with a total value of approximately $625,000
- Evaluate, upsell, and renew advertising contracts before they expire
- Consult with companies wanting to cancel advertising to retain their business
07/2011 to 02/2013 Member Retention Arapahoe County – Littleton, CO,
- Received phone calls from Angie's List members that wanted to cancel their memberships
- Maintained professional, discrete, and courteous demeanor while assisting customers.
- Analyzed customer accounts and utilized proper retention tactics to try to save from canceling
02/2011 to 07/2011 Zoning Inspector Department Of Code Enforcement – City, STATE,
- Inspected zoning violations in Marion County
- Advised citizens and business owners how to correct violations
- Contracted third party companies to correct violations and bill responsible parties
Expected in 2008 Bachelor of Arts: Sociology
University of Nebraska-Lincoln - ,
GPA:
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