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admissions and records specialist ii resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Community College Admissions Summary

Efficient Admissions and Records Specialist II offering 6 years of experience in fast-paced community college environment, wanting to advance to Senior Student Support Specialist. Committed to resolving student, faculty and administrative issues. Ability to relate to a diverse population, including low-income, first-generation, active duty college and non-credit students.

Experience
02/2020 to Current
Admissions and Records Specialist II Copper Mountain Community College District Joshua Tree, CA,
  • Performs transcript evaluations, using ASSIST.org, TES database, C-ID, Copper Mountain College faculty and administration, along with faculty and staff from other college and universities across the nation
  • Reviews and processes student registration requests, changes to student schedules and directory information, review student files for completeness and clear up conflicts and discrepancies in a proper and timely manner
  • Provides technical information and answer questions from staff, students, faculty and the public regarding financial aid programs and FAFSA; provide hands on FAFSA assistance
  • Receives, processes and posts official and unofficial transcripts to permanent records
  • Issues unofficial transcripts to student upon request
  • Directs students toward relevant information about academic and personal support services available through Copper Mountain College and within the Morongo Basin community
  • Serves as a technical resource to students, staff, administration, faculty, and the public concerning student enrollment, admissions and record keeping functions
  • Responds to in person and electronic inquiries providing technical information concerning related forms, applications, guidelines, requirements, and policies and procedures
  • Assists students in navigating through their MyCMC portal along with online course(s) in Canvas
  • Determines student’s legal residence status in accordance with Federal and State guidelines
  • Schedules and administer assessment testing, CASAS testing, and college orientation sessions
  • Continues to assist the Military Academic Skills Program (MASP), taking signed contracts from military personnel signed by their commands giving them Permissive Temporary Assignment Duty (PTAD) authorization to attend MASP courses
  • Assists in training assigned personnel, coordination of office activities, and resolving day-to-day office issues
  • Organizes, prepares and issues instructional materials for instructors
  • Prepares and assists with special statistical reports and conducts research as requested; assists in developing new procedures and forms as necessary
  • Assists counselors with complex student issues
  • Participates in out reach events
  • Manages several clerical duties, answer e-mails, telephone lines, and operate all office machines (fax, scanner and copier)
02/2014 to Current
Student Support Specialist Copper Mountain College City, STATE,
  • Process student registration requests, update changes to student schedules, directory information, and review student’s files for completeness and accuracy
  • Assist students with completion of their FAFSA, provide students with general Financial Aid information
  • Receive, process and post student’s official and unofficial transcripts
  • Direct students towards relevant information about academic and personal support services available through Copper Mountain College and within the Morongo Basin community
  • Assist students in navigating their online course(s) in Canvas
  • Determine student’s legal residence status in accordance with Federal and State guidelines
  • Schedule and administer assessment testing, CASAS testing, and college orientation sessions
  • Maintain counseling records, enter Multiple Measures, document foot traffic, and accept payments for enrollment fees
  • Assist Military Academic Skills Program (MASP), taking signed contracts from military personnel signed by their commands giving them Permissive Temporary Assignment Duty (PTAD) authorization to attend MASP courses
  • Track military daily attendance, whereabouts, and report to military commanding officers upon absences
  • Assist with coordination of office activities and resolve day-to-day office issues
  • Organize and issue instructional materials for instructors
  • Prepare and assist with special statistical reports and conduct research as requested; assist in developing new procedures and forms as necessary
  • Manage several clerical duties, answer e-mails, telephone lines, and operate all office machines (fax, scanner and copier)
08/2012 to 02/2014
ACCESS Student Worker Copper Mountain College City, STATE,
  • Prepared, maintained and updated confidential files pertaining to students academic and disability information
  • Verified equipment was clean and in good working order prior to issuing to student
  • Maintained all program spreadsheets that were used for tracking grades, attendance of banquets, awards, equipment used, among several other spreadsheets
  • Referred students to services available to them within Morongo Basin, based on their individual needs
  • Logged all student contacts in physical files as well as within Ellucian for MIS reporting
  • Provided students scheduled rides to and from their classes via ACCESS courtesy cart
  • Assisted in planning, preparation, and creating flyers for award banquets
  • Assisted in verifying MIS contacts in reporting of disability and counseling contacts
  • Greeted students and answered college switchboard when receptionist was on break, handling other duties, or on vacation
Education
Expected in 2019
Associate of Arts: Psychology
Copper Mountain College - Joshua Tree, CA,
GPA:
Technical Skills
Ellucian Expert 8 Current
Microsoft Office Above Average 11 Current
TES-Collegesource Average 6 months Current
ASSIST Above Average 1 Current
Community Involvement
Vice President of the 29 Palms Youth Club Board 2015-2017
Secretary of the Governing Board of the Morongo Basin Community Health Centers  June 2017-October 2018
Highlights
  • Project management
  • Excel in using high touch technique to assist community college students and faculty
  • Ability to communicate effectively
  • Student support and needs assessment
  • Efficient in multitasking

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Resume Overview

School Attended

  • Copper Mountain College

Job Titles Held:

  • Admissions and Records Specialist II
  • Student Support Specialist
  • ACCESS Student Worker

Degrees

  • Associate of Arts

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