Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
The wealth of experience gathered throughout my professional, educational career, and personal life has been instrumental in molding me into a value driven individual, with a strategic edge in addressing the challenges of today's work environment.
Skills
Microsoft Office
Research and analysis
Adaptable sJessicale
Materials sourcing
Loan coordination
Loan package development
Administrative support
Customer service
IT knowledge
Experience
Administrator of the Lending Department, 09/2018 to Current Aimbridge Hospitality – Independence, OH,
Determine the eligibiliJessica of a person for acquiring loan based in his credit history
Assisting people who are in need of a loan to acquire loans from financial institutions
Assisting people through the paperwork and document preparation required for acquiring loan
Analyze the requirements of a borrower and his abiliJessica to repay the loan
Explain the terms and conditions of the loan
Contacting businesses and determine their need for a loan
Improved customer satisfaction by finding creative solutions to problems.
Director of Home Affairs/Student/ Mom, 12/2013 to Current Aimbridge Hospitality – Monterey Park, CA,
Managed family schedules to enhance effective time management and coordinated activities, prioritized appointments and rescheduled where necessary.
Managed household budget, ensuring all bills are paid on time while identifying cost-saving opportunities.
Organized the daily routine of two children ensuring attention to nutrition, education and learning habits, behavioral patterns, and scheduling necessary therapies accordingly (one autistic child, one ADHD).
Maintained an orderly and clean household while keeping husband and kids on schedule.
Attended online classes at Ashford UniversiJessica then Reading Area CommuniJessica College
Front Desk Agent / Night Auditor, 12/2010 to 12/2012 Abraham Lincoln Wyndham – City, STATE,
Handled payment processing duties and provided customers with receipts and proper bills and change.
Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Issued room keys to guests upon check-in and answered questions regarding proper use.
Set guest and group reservations and processed check-ins and check-outs.
Stayed current on local attractions and special events to help guests with entertainment options.
Coordinated with internal departments to handle wide range of guest needs.
Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
Managed customer complaints and rectified issues to complete satisfaction.
Posted charges, updated accounts and issued bills to departing guests.
Completed end-of-day reporting and balanced registers to maintain financial accuracy.
Balanced accounts and conducted nightly audits to keep bookkeeping current
Front Desk Agent / Night Auditor, 12/2008 to 12/2010 Wyndham DFW / Double Tree DFW – City, STATE,
Handled payment processing duties and provided customers with receipts and proper bills and change.
Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Issued room keys to guests upon check-in and answered questions regarding proper use.
Set guest and group reservations and processed check-ins and check-outs.
Stayed current on local attractions and special events to help guests with entertainment options.
Coordinated with internal departments to handle wide range of guest needs.
Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
Managed customer complaints and rectified issues to complete satisfaction.
Posted charges, updated accounts and issued bills to departing guests.
Completed end-of-day reporting and balanced registers to maintain financial accuracy.
Balanced accounts and conducted nightly audits to keep bookkeeping current
Education and Training
: Pennsylvania SAFE Pre-License , Expected in Ameritrain Mortgage Institute - Atlanta, GA, GPA:
3 Hour PA Law
: Computer Information Systems, Expected in Reading Area CommuniJessica College - Reading, PA, GPA:
Bachelor's Degree: Business Information Systems, Expected in 05/2015 Ashford UniversiJessica - Clinton, IA GPA:
Magna cum laude graduate
Dean's List Honoree 2014 2015
Alpha Sigma Lambda Member
Associate's Degree: General Studies, Expected in 05/2005 Northern Virginia CommuniJessica College - Woodbridge, VA, GPA:
Cum laude graduate
Dean's List Honoree 2002-2005
Goodwill Scholarship Recipient
Phi Theta Kappa Member
Phi Theta Kappa President 2004-2005
Who's Who Among Students in American Colleges Recipient 2004
Women's OpportuniJessica Award by Soroptimist International of Woodbridge Recipient 2004
Academic Assistants Club Member 2002-2005
Academic Assistants Club President 2003-2005
NVCC Student Council Member 2004-2005
Associate's Degree: Fine Art , Expected in 05/2003 Northern Virginia CommuniJessica College - Woodbridge, VA, GPA:
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