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Administrator of the Lending Department Resume Example

Resume Score: 80%

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ADMINISTRATOR OF THE LENDING DEPARTMENT
Summary

The wealth of experience gathered throughout my professional, educational career, and personal life has been instrumental in molding me into a value driven individual, with a strategic edge in addressing the challenges of today's work environment.

Experience
One Global Business Financing - Administrator of the Lending DepartmentFt Lauderdale, FL09/2018 - Current
  • Determine the eligibility of a person for acquiring loan based in his credit history
  • Assisting people who are in need of a loan to acquire loans from financial institutions
  • Assisting people through the paperwork and document preparation required for acquiring loan
  • Analyze the requirements of a borrower and his ability to repay the loan
  • Explain the terms and conditions of the loan
  • Contacting businesses and determine their need for a loan
  • Improved customer satisfaction by finding creative solutions to problems.
Self - Director of Home Affairs/Student/ MomWest Lawn, PA01/2014 - Current
  • Managed family schedules to enhance effective time management and coordinated activities, prioritized appointments and rescheduled where necessary.
  • Managed household budget, ensuring all bills are paid on time while identifying cost-saving opportunities.
  • Organized the daily routine of two children ensuring attention to nutrition, education and learning habits, behavioral patterns, and scheduling necessary therapies accordingly (one autistic child, one ADHD).
  • Maintained an orderly and clean household while keeping husband and kids on schedule.
  • Attended online classes at Ashford University then Reading Area Community College
Abraham Lincoln Wyndham - Front Desk Agent / Night AuditorReading, PA01/2011 - 01/2013
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Stayed current on local attractions and special events to help guests with entertainment options.
  • Coordinated with internal departments to handle wide range of guest needs.
  • Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current
Wyndham DFW / Double Tree DFW - Front Desk Agent / Night AuditorIrving, TX01/2009 - 01/2011
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Stayed current on local attractions and special events to help guests with entertainment options.
  • Coordinated with internal departments to handle wide range of guest needs.
  • Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current
Skills
  • Microsoft Office
  • Research and analysis
  • Adaptable style
  • Materials sourcing
  • Loan coordination
  • Loan package development
  • Administrative support
  • Customer service
  • IT knowledge
Education and Training
Some College (No Degree): Pennsylvania SAFE Pre-License Ameritrain Mortgage InstituteAtlanta, GA

3 Hour PA Law

Some College (No Degree): Computer Information SystemsReading Area Community CollegeReading, PA
Bachelor's Degree: Business Information SystemsAshford UniversityClinton, IA05/2015
  • Magna cum laude graduate
  • Dean's List Honoree 2014 2015
  • Alpha Sigma Lambda Member
Associate's Degree: General StudiesNorthern Virginia Community CollegeWoodbridge, VA05/2005
  • Cum laude graduate
  • Dean's List Honoree 2002-2005
  • Goodwill Scholarship Recipient
  • Phi Theta Kappa Member
  • Phi Theta Kappa President 2004-2005
  • Who's Who Among Students in American Colleges Recipient 2004
  • Women's Opportunity Award by Soroptimist International of Woodbridge Recipient 2004
  • Academic Assistants Club Member 2002-2005
  • Academic Assistants Club President 2003-2005
  • NVCC Student Council Member 2004-2005
Associate's Degree: Fine Art Northern Virginia Community CollegeWoodbridge, VA05/2003
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Resume Overview

Companies Worked For:

  • One Global Business Financing
  • Self
  • Abraham Lincoln Wyndham
  • Wyndham DFW / Double Tree DFW

School Attended

  • Ameritrain Mortgage Institute
  • Reading Area Community College
  • Ashford University
  • Northern Virginia Community College

Job Titles Held:

  • Administrator of the Lending Department
  • Director of Home Affairs/Student/ Mom
  • Front Desk Agent / Night Auditor

Degrees

  • Some College (No Degree) : Pennsylvania SAFE Pre-License
    Some College (No Degree) : Computer Information Systems
    Bachelor's Degree : Business Information Systems
    Associate's Degree : General Studies
    Associate's Degree : Fine Art

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