Seeking a role of increased responsibility and authority that will allow me to excel at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Microsoft Office Suite, PeopleSoft, Workday, Budgeting, Customer service,
AdministratorJul 2015 to Nov 2016 Academy of Art University － San Francisco, CA
Represent the 3rd largest department, directly liaise between faculty, students, and academy administration, fielding all inquires Prepare and maintain department budget and expenditures Manage scheduling for 12 Full-Time Faculty and 3 Directors Coordinate all department events Maintain class schedules as well as facilitating faculty part-time faculty schedules.
HostessJul 2014 to Jul 2015 Walnut Creek Yacht Club － Walnut Creek, CA
Served as management when necessary.
Trained new employees.
Managed high volume of customer calls and reservations while maintaining the restaurant flow.
Generated repeat business through exceptional customer service, extensive cuisine, and wine knowledge.
Hostess/BusserNov 2013 to Jun 2014 Turano restaurant Group Inc － Arlington, MA
Supervised duties of wait staff and trained new employees.
Managed in-person and telephone guest inquires, customer service requests, and reservation bookings.
Handled bank deposits and approving server cash outs.
Updated employee files, inputted customers in email directory, and assisted in liquor inventory.
Business AdministrationSouthern Maine Community College － South Portland, MEBusiness Administration