To utilize my skills and abilities in a professional environment with a dynamic, growth-oriented
company where contributions to organizational objective would result in long term association and
provide opportunities for further advancement.
Scheduling proficiency Microsoft Office proficiency
Customer service Advanced MS Office Suite knowledge
Shelby County Sheriff / Division of CorrectionsMarch 2013 to July 2016Administrative Technician Memphis, TN
Generate reports using WASP, and Inform; Run
Criminal Histories and NCIC Validations
Answer multi line
phone, and distribute Detectives mail
Parole / Probation (Determinate Release) Prepare
folders for the probation / parole department from
the docket to include
detainers and consecutive sentences.
Complete requisitions and order supplies
Enter monthly credits on
inmates serving felony time and subtract credits from the inmates whom have disciplinary
Memphis City SchoolsMay 2008 to February 2013Office Manager Memphis, TN
Served as first point of contact for parents and visitors Ordered Supplies and submitted purchase request to replenish supplies as needed; Entered Employee Payroll when needed Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Assists with recruitment and interview process.
Respond with follow up letters at the end of the recruiting process.
Enrolled Students into Powerschool and SMS effectively.
Maintain records and Truancy files Communicated with team members to maintain clearly defined expectations.
Resolved customer questions, issues and complaints.
Developed rapport with the customer base by handling difficult issues with professionalism.
South Side High SchoolMay 2006High School DiplomaMemphis, TN
Tennessee College of Applied TechnologyDecember 2014DiplomaRipley, TN
Bethel UniveristyBachelor of Science: Criminal JusticeMemphis, TN, USA
Anticipated graduation date May 2017
Tennessee Bureau of Investigation,
TIES / NCIC / NLETS BASIC CERTIFICATION
First Aid - CPR / AED Certified
administrative, BASIC, charts, clerical, CPR, Customer Service, database, filing, First Aid, letters, mail, Microsoft Office, MS Office Suite, office, Multitasking, patient care, Payroll, protocols, rapport, receptionist, Maintain records, recruiting, recruitment, Scheduling, SMS, team player, telephone, phone