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Administrative Technician Resume Example

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ADMINISTRATIVE TECHNICIAN
Summary
To utilize my skills and abilities in a professional environment with a dynamic, growth-oriented company where contributions to organizational objective would result in long term association and provide opportunities for further advancement.
Highlights
Scheduling proficiency Microsoft Office proficiency Customer service Advanced MS Office Suite knowledge
Experience
Shelby County Sheriff / Division of CorrectionsMarch 2013 to July 2016Administrative Technician
Memphis, TN
  • Generate reports using WASP, and Inform; Run Criminal Histories and NCIC Validations Transcribe statements
  • Answer multi line phone, and distribute Detectives mail
  • Parole / Probation (Determinate Release) Prepare folders for the probation / parole department from the docket to include detainers and consecutive sentences.
  • Complete requisitions and order supplies Enter monthly credits on inmates serving felony time and subtract credits from the inmates whom have disciplinary infractions
Memphis City SchoolsMay 2008 to February 2013Office Manager
Memphis, TN
  • Served as first point of contact for parents and visitors Ordered Supplies and submitted purchase request to replenish supplies as needed; Entered Employee Payroll when needed Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Assists with recruitment and interview process.
  • Respond with follow up letters at the end of the recruiting process.
  • Enrolled Students into Powerschool and SMS effectively.
  • Maintain records and Truancy files Communicated with team members to maintain clearly defined expectations.
  • Resolved customer questions, issues and complaints.
  • Developed rapport with the customer base by handling difficult issues with professionalism.
Education
South Side High SchoolMay 2006High School DiplomaMemphis, TN
Tennessee College of Applied TechnologyDecember 2014DiplomaRipley, TN
Bethel UniveristyBachelor of Science: Criminal JusticeMemphis, TN, USA
  • Anticipated graduation date May 2017
Tennessee Bureau of Investigation, TIES / NCIC / NLETS BASIC CERTIFICATION First Aid - CPR / AED Certified
Skills
administrative, BASIC, charts, clerical, CPR, Customer Service, database, filing, First Aid, letters, mail, Microsoft Office, MS Office Suite, office, Multitasking, patient care, Payroll, protocols, rapport, receptionist, Maintain records, recruiting, recruitment, Scheduling, SMS, team player, telephone, phone
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Resume Overview

Companies Worked For:

  • Shelby County Sheriff / Division of Corrections
  • Memphis City Schools

School Attended

  • South Side High School
  • Tennessee College of Applied Technology
  • Bethel Univeristy

Job Titles Held:

  • Administrative Technician
  • Office Manager

Degrees

  • High School Diploma
    Diploma
    Bachelor of Science : Criminal Justice
    Tennessee Bureau of Investigation, TIES / NCIC / NLETS BASIC CERTIFICATION First Aid - CPR / AED Certified

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