Motivated NYC-based student currently finishing a BA in political science with a concentration in public policy and an interest in pursuing an MA in education policy. Experience working in diverse industries including retail, fine dining, local government, and public relations. Highly customer service-oriented, organized, and possessing strong time management skills. Comfortable with positions of leadership and enthusiastic about working as part of a team. Willing to work a flexible schedule.
Microsoft Office proficiency
Social media proficiency
Customer- and service-oriented
Cash handling accuracy
Dean's List 2014-2016
High Honor Roll 2010-2013
AP Scholar Award 2013
Mercy College Business Leadership Award 2012
Rochester Institute Innovation Award 2013
Bellport Chamber of Commerce Scholarship 2013
President of Key Club 2010-2013
President of University Italian Club 2014-2015
Inducted into Phi Theta Kappa Honor Society 2015
Suffolk County Comptroller's OfficeRiverhead, NYAdministrative InternManaged the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Served as central point of contact for all outside vendors needing to gain access to the building. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents.
Perception Media GroupHolbrook, NYReceptionist/Social Media ManagerHandled all media and public relations inquiries. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Designed web and other content, including monthly newsletters and promotional calendars. Cultivated positive relationships with the community through public relations campaigns.
The Oar Steak and Seafood GrillPatchogue, NYHostessGreeted guests and sat them at tables or in waiting areas. Inspected dining and serving areas to ensure cleanliness and proper setup .Informed patrons of establishment specialties and features.Received and recorded patrons' dining reservations. Maintained a professional tone at all times, including during peak rush hours. Facilitated prompt and accurate seating and service of all guests.
Best Yet MarketEast Patchogue, NYCashier/Customer Service RepresentativeComputed sales prices, total purchases and processed payments. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Recommended merchandise based on customer needs. Operated a cash register to process cash, check and credit card transactions. Worked flexible schedule to accommodate changing customer levels.
Pace UniversityNew York, NY, USABachelor of Arts: Political Science